{"id":427,"date":"2026-03-25T12:07:33","date_gmt":"2026-03-25T12:07:33","guid":{"rendered":"https:\/\/www.go-minder.com\/ja\/customer-journey-mapping-defined-beginner-overview-cx-managers\/"},"modified":"2026-03-25T12:07:33","modified_gmt":"2026-03-25T12:07:33","slug":"customer-journey-mapping-defined-beginner-overview-cx-managers","status":"publish","type":"post","link":"https:\/\/www.go-minder.com\/ja\/customer-journey-mapping-defined-beginner-overview-cx-managers\/","title":{"rendered":"\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d4\u30f3\u30b0\u3068\u306f\u4f55\u304b\uff1aCX\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u5411\u3051\u521d\u5fc3\u8005\u5411\u3051\u5305\u62ec\u7684\u6982\u8981"},"content":{"rendered":"

\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3068\u306f\u3001\u500b\u4eba\u304c\u30d6\u30e9\u30f3\u30c9\u3068\u7d4c\u9a13\u3059\u308b\u3059\u3079\u3066\u306e\u76f8\u4e92\u4f5c\u7528\u306e\u7dcf\u548c\u3067\u3059\u3002\u5358\u4e00\u306e\u53d6\u5f15\u3067\u306f\u306a\u304f\u3001\u7d99\u7d9a\u7684\u306a\u7269\u8a9e\u3067\u3059\u3002CX\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306b\u3068\u3063\u3066\u3001\u3053\u306e\u7269\u8a9e\u3092\u7406\u89e3\u3059\u308b\u3053\u3068\u306f\u6226\u7565\u306e\u57fa\u76e4\u3067\u3059\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d4\u30f3\u30b0\u306f\u3001\u3053\u306e\u7269\u8a9e\u3092\u53ef\u8996\u5316\u3059\u308b\u305f\u3081\u306e\u69cb\u9020\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u62bd\u8c61\u7684\u306a\u30c7\u30fc\u30bf\u3092\u5177\u4f53\u7684\u306a\u7269\u8a9e\u306b\u5909\u63db\u3057\u307e\u3059\u3002\u3053\u306e\u30ac\u30a4\u30c9\u3067\u306f\u3001\u3053\u306e\u624b\u6cd5\u306e\u5b9a\u7fa9\u3001\u4ed5\u7d44\u307f\u306e\u5206\u89e3\u3001\u52b9\u679c\u7684\u306a\u9069\u7528\u65b9\u6cd5\u3092\u8aac\u660e\u3057\u307e\u3059\u3002<\/p>\n

\u591a\u304f\u306e\u30c1\u30fc\u30e0\u306f\u3001\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u3092\u6a19\u6e96\u7684\u306a\u30d5\u30ed\u30fc\u30c1\u30e3\u30fc\u30c8\u3068\u6df7\u540c\u3057\u3066\u3044\u307e\u3059\u3002\u30d5\u30ed\u30fc\u30c1\u30e3\u30fc\u30c8\u306f\u8ad6\u7406\u3092\u793a\u3057\u307e\u3059\u3002\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306f\u611f\u60c5\u3001\u6587\u8108\u3001\u4eba\u7684\u884c\u52d5\u3092\u793a\u3057\u307e\u3059\u3002\u9069\u5207\u306b\u5b9f\u884c\u3055\u308c\u308c\u3070\u3001\u8907\u96d1\u306a\u30d7\u30ed\u30bb\u30b9\u306b\u96a0\u3055\u308c\u305f\u6469\u64e6\u30dd\u30a4\u30f3\u30c8\u3092\u660e\u3089\u304b\u306b\u3057\u307e\u3059\u3002\u5185\u90e8\u30c1\u30fc\u30e0\u3092\u5171\u901a\u306e\u9867\u5ba2\u8996\u70b9\u306b\u4e00\u81f4\u3055\u305b\u307e\u3059\u3002\u3053\u306e\u6587\u66f8\u306f\u3001\u3053\u306e\u5206\u91ce\u3092\u5c0e\u5165\u307e\u305f\u306f\u6539\u5584\u3057\u3088\u3046\u3068\u3059\u308b\u3059\u3079\u3066\u306e\u4eba\u306b\u3068\u3063\u3066\u5305\u62ec\u7684\u306a\u53c2\u8003\u8cc7\u6599\u3067\u3059\u3002<\/p>\n

\n
\"Marker-style<\/figure>\n<\/div>\n

\u305d\u3082\u305d\u3082\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d4\u30f3\u30b0\u3068\u306f\u4f55\u304b\uff1f \ud83e\udd14<\/h2>\n

\u672c\u8cea\u7684\u306b\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d4\u30f3\u30b0\u306f\u53ef\u8996\u5316\u306e\u4f5c\u696d\u3067\u3059\u3002\u9867\u5ba2\u304c\u4f01\u696d\u3068\u95a2\u308f\u308a\u5408\u3046\u30d7\u30ed\u30bb\u30b9\u3092\u793a\u3057\u307e\u3059\u3002\u3053\u306e\u30d7\u30ed\u30bb\u30b9\u306f\u8907\u6570\u306e\u30c1\u30e3\u30cd\u30eb\u3084\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u306b\u308f\u305f\u3063\u3066\u5c55\u958b\u3055\u308c\u307e\u3059\u3002\u521d\u671f\u306e\u8a8d\u77e5\u304b\u3089\u8cfc\u5165\u5f8c\u306e\u30a2\u30c9\u30dc\u30ab\u30b7\u30fc\u307e\u3067\u3001\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u5168\u4f53\u3092\u30ab\u30d0\u30fc\u3057\u307e\u3059\u3002<\/p>\n

\u6a19\u6e96\u7684\u306a\u30d7\u30ed\u30bb\u30b9\u30de\u30c3\u30d7\u304c\u52b9\u7387\u6027\u306b\u6ce8\u76ee\u3059\u308b\u306e\u306b\u5bfe\u3057\u3001\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306f\u9867\u5ba2\u4f53\u9a13\u306b\u6ce8\u76ee\u3057\u307e\u3059\u3002\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u554f\u3044\u306b\u7b54\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\uff1a<\/p>\n

    \n
  • \u3053\u306e\u6bb5\u968e\u3067\u9867\u5ba2\u306f\u3069\u306e\u3088\u3046\u306a\u76ee\u6a19\u3092\u9054\u6210\u3057\u3088\u3046\u3068\u3057\u3066\u3044\u308b\u306e\u304b\uff1f \ud83c\udfaf<\/li>\n
  • \u4eca\u3001\u5f7c\u3089\u304c\u611f\u3058\u3066\u3044\u308b\u611f\u60c5\u306f\u4f55\u3067\u3059\u304b\uff1f \ud83d\ude0a\ud83d\ude20<\/li>\n
  • \u524d\u9032\u3092\u59a8\u3052\u3066\u3044\u308b\u969c\u58c1\u306f\u4f55\u3067\u3059\u304b\uff1f \ud83d\udea7<\/li>\n
  • \u3069\u306e\u30c1\u30e3\u30cd\u30eb\u3092\u4f7f\u3063\u3066\u9023\u643a\u3057\u3066\u3044\u308b\u306e\u3067\u3059\u304b\uff1f \ud83d\udcf1\ud83d\udcbb<\/li>\n<\/ul>\n

    \u3053\u306e\u5b9a\u7fa9\u306f\u30c7\u30b8\u30bf\u30eb\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u3092\u8d8a\u3048\u3066\u3044\u307e\u3059\u3002\u96fb\u8a71\u901a\u8a71\u3001\u5b9f\u5e97\u8217\u8a2a\u554f\u3001\u30b5\u30dd\u30fc\u30c8\u9023\u643a\u3082\u542b\u307e\u308c\u307e\u3059\u3002\u7d44\u7e54\u5168\u4f53\u306e\u5305\u62ec\u7684\u306a\u8996\u70b9\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002\u9867\u5ba2\u30921\u3064\u306e\u90e8\u9580\u304c\u6240\u6709\u3059\u308b\u308f\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u3057\u305f\u304c\u3063\u3066\u3001\u30de\u30c3\u30d7\u306f\u73fe\u4ee3\u306e\u30b5\u30fc\u30d3\u30b9\u306e\u30af\u30ed\u30b9\u30d5\u30a1\u30f3\u30af\u30b7\u30e7\u30ca\u30eb\u306a\u6027\u8cea\u3092\u53cd\u6620\u3057\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002<\/p>\n

    \u306a\u305cCX\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306f\u3053\u306e\u30c4\u30fc\u30eb\u304c\u5fc5\u8981\u306a\u306e\u304b \ud83d\udee0\ufe0f<\/h2>\n

    CX\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306e\u5f79\u5272\u306f\u3001\u9867\u5ba2\u4f53\u9a13\u306e\u8cea\u3092\u76e3\u8996\u3059\u308b\u3053\u3068\u3067\u3059\u3002\u30de\u30c3\u30d7\u304c\u306a\u3051\u308c\u3070\u3001\u53d6\u308a\u7d44\u307f\u306f\u3057\u3070\u3057\u3070\u53cd\u5fdc\u7684\u306b\u306a\u308a\u307e\u3059\u3002\u554f\u984c\u304c\u767a\u751f\u3057\u3066\u304b\u3089\u5bfe\u51e6\u3059\u308b\u306e\u3067\u3059\u3002\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u304c\u3042\u308c\u3070\u3001\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u306a\u8a2d\u8a08\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002\u5185\u90e8\u6307\u6a19\u304b\u3089\u5916\u90e8\u4fa1\u5024\u3078\u306e\u7126\u70b9\u3092\u30b7\u30d5\u30c8\u3067\u304d\u307e\u3059\u3002<\/p>\n

    \u3053\u306e\u624b\u6cd5\u3092\u5c0e\u5165\u3059\u308b\u5177\u4f53\u7684\u306a\u5229\u70b9\u306f\u4ee5\u4e0b\u306e\u901a\u308a\u3067\u3059\uff1a<\/p>\n

      \n
    • \u5171\u611f\u306e\u5275\u51fa\uff1a<\/strong>\u30c1\u30fc\u30e0\u304c\u9867\u5ba2\u306e\u7acb\u5834\u306b\u7acb\u3064\u3053\u3068\u3092\u5f37\u5236\u3057\u307e\u3059\u3002\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u306f\u3057\u3070\u3057\u3070\u30e6\u30fc\u30b6\u30fc\u306e\u82e6\u52b4\u3092\u5fd8\u308c\u304c\u3061\u3067\u3059\u3002\u30de\u30c3\u30d7\u306b\u3088\u3063\u3066\u305d\u306e\u82e6\u52b4\u304c\u53ef\u8996\u5316\u3055\u308c\u307e\u3059\u3002<\/li>\n
    • \u6574\u5408\u6027\u306e\u5411\u4e0a\uff1a<\/strong>\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001\u55b6\u696d\u3001\u30b5\u30dd\u30fc\u30c8\u306f\u3057\u3070\u3057\u3070\u30b9\u30a4\u30ed\u30fc\u30ba\u3067\u904b\u55b6\u3055\u308c\u307e\u3059\u3002\u5171\u6709\u3055\u308c\u305f\u30de\u30c3\u30d7\u306f\u5358\u4e00\u306e\u771f\u5b9f\u306e\u6e90\u3092\u4f5c\u308a\u51fa\u3057\u307e\u3059\u3002\u8ab0\u3082\u304c\u540c\u3058\u30a8\u30f3\u30c9\u30c4\u30fc\u30a8\u30f3\u30c9\u306e\u753b\u50cf\u3092\u628a\u63e1\u3057\u307e\u3059\u3002<\/li>\n
    • \u30ae\u30e3\u30c3\u30d7\u306e\u7279\u5b9a\uff1a<\/strong>\u7d04\u675f\u3068\u5b9f\u969b\u306e\u63d0\u4f9b\u306e\u9593\u306e\u4e56\u96e2\u3092\u5f37\u8abf\u3057\u307e\u3059\u3002\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3067\u306f\u3042\u308b\u3053\u3068\u3092\u5ba3\u4f1d\u3057\u3066\u3082\u3001\u5b9f\u969b\u306b\u306f\u5225\u306e\u3082\u306e\u3092\u63d0\u4f9b\u3059\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002\u30de\u30c3\u30d7\u306b\u3088\u3063\u3066\u305d\u306e\u4e0d\u4e00\u81f4\u304c\u660e\u3089\u304b\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n
    • \u30ea\u30bd\u30fc\u30b9\u914d\u5206\uff1a<\/strong>\u6539\u5584\u306e\u512a\u5148\u9806\u4f4d\u3092\u3064\u3051\u308b\u306e\u3092\u52a9\u3051\u307e\u3059\u3002\u3069\u306e\u6469\u64e6\u30dd\u30a4\u30f3\u30c8\u304c\u6700\u3082\u96e2\u8131\u3092\u5f15\u304d\u8d77\u3053\u3057\u3066\u3044\u308b\u304b\u304c\u308f\u304b\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n

      \u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306e\u69cb\u9020 \ud83e\udde9<\/h2>\n

      \u5f37\u56fa\u306a\u30de\u30c3\u30d7\u306b\u306f\u7279\u5b9a\u306e\u60c5\u5831\u5c64\u304c\u542b\u307e\u308c\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u5c64\u304c\u9023\u643a\u3059\u308b\u3053\u3068\u3067\u3001\u5305\u62ec\u7684\u306a\u753b\u50cf\u304c\u4f5c\u3089\u308c\u307e\u3059\u3002\u91cd\u8981\u306a\u8981\u7d20\u3092\u7701\u7565\u3059\u308b\u3068\u3001\u4e0d\u5b8c\u5168\u306a\u6d1e\u5bdf\u306b\u81f3\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u4ee5\u4e0b\u306b\u3001\u5fc5\u9808\u306e\u69cb\u6210\u8981\u7d20\u3092\u8aac\u660e\u3057\u307e\u3059\u3002<\/p>\n\n\n\n\n\n\n\n\n\n\n\n
      \u69cb\u6210\u8981\u7d20<\/th>\n\u8aac\u660e<\/th>\n\u4f8b<\/th>\n<\/tr>\n<\/thead>\n
      \u30da\u30eb\u30bd\u30ca<\/strong><\/td>\n\u30de\u30c3\u30d4\u30f3\u30b0\u5bfe\u8c61\u306e\u7279\u5b9a\u306e\u9867\u5ba2\u30bf\u30a4\u30d7\u3002<\/td>\n\u300c\u5fd9\u3057\u3044\u89aa\u3068\u3057\u3066\u306e\u30b5\u30e9\u300d\u3067\u3001\u8fc5\u901f\u306a\u914d\u9054\u3092\u6c42\u3081\u308b\u3002<\/td>\n<\/tr>\n
      \u30d5\u30a7\u30fc\u30ba<\/strong><\/td>\n\u95a2\u4fc2\u306e\u4e3b\u8981\u306a\u6bb5\u968e\u3002<\/td>\n\u8a8d\u8b58\u3001\u691c\u8a0e\u3001\u8cfc\u5165\u3001\u7dad\u6301\u3002<\/td>\n<\/tr>\n
      \u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8<\/strong><\/td>\n\u5404\u6bb5\u968e\u3067\u306e\u5177\u4f53\u7684\u306a\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3002<\/td>\n\u30e1\u30fc\u30eb\u30cb\u30e5\u30fc\u30b9\u30ec\u30bf\u30fc\u3001\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u306e\u30c1\u30a7\u30c3\u30af\u30a2\u30a6\u30c8\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3002<\/td>\n<\/tr>\n
      \u30c1\u30e3\u30cd\u30eb<\/strong><\/td>\n\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u304c\u767a\u751f\u3059\u308b\u5a92\u4f53\u3002<\/td>\n\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u3001\u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u30d6\u30e9\u30a6\u30b6\u3001\u5b9f\u5e97\u8217\u3002<\/td>\n<\/tr>\n
      \u611f\u60c5<\/strong><\/td>\n\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u306b\u95a2\u9023\u3059\u308b\u611f\u60c5\u3002<\/td>\n\u6df7\u4e71\u3001\u5b89\u5fc3\u3001\u30a4\u30e9\u30a4\u30e9\u3001\u8208\u596e\u3002<\/td>\n<\/tr>\n
      \u8ab2\u984c\u30dd\u30a4\u30f3\u30c8<\/strong><\/td>\n\u6469\u64e6\u3084\u30cd\u30ac\u30c6\u30a3\u30d6\u306a\u611f\u60c5\u3092\u5f15\u304d\u8d77\u3053\u3059\u969c\u5bb3\u3002<\/td>\n\u8aad\u307f\u8fbc\u307f\u304c\u9045\u3044\u3001\u4fa1\u683c\u304c\u4e0d\u660e\u77ad\u3001\u9577\u6642\u9593\u306e\u4fdd\u7559\u3002<\/td>\n<\/tr>\n
      \u6a5f\u4f1a<\/strong><\/td>\n\u4f53\u9a13\u3092\u6539\u5584\u3067\u304d\u308b\u9818\u57df\u3002<\/td>\n\u30c1\u30e3\u30c3\u30c8\u30b5\u30dd\u30fc\u30c8\u3092\u8ffd\u52a0\u3001\u30d5\u30a9\u30fc\u30e0\u3092\u7c21\u7d20\u5316\u3001\u78ba\u8a8dSMS\u3092\u9001\u4fe1\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

      \u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306e\u7a2e\u985e \ud83d\udcca<\/h2>\n

      \u3059\u3079\u3066\u306e\u30de\u30c3\u30d7\u304c\u540c\u3058\u76ee\u7684\u3092\u6301\u3064\u308f\u3051\u3067\u306f\u306a\u3044\u3002\u9069\u5207\u306a\u30bf\u30a4\u30d7\u306e\u9078\u5b9a\u306f\u3001\u6226\u7565\u7684\u76ee\u6a19\u306b\u4f9d\u5b58\u3059\u308b\u3002\u3053\u308c\u3089\u306e\u9055\u3044\u3092\u7406\u89e3\u3059\u308b\u3053\u3068\u3067\u3001\u6b63\u3057\u3044\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3067\u304d\u308b\u3002<\/p>\n

      1. \u73fe\u72b6\uff08\u30a2\u30ba\u30fb\u30a4\u30ba\uff09\u30de\u30c3\u30d7<\/h3>\n

      \u3053\u306e\u30de\u30c3\u30d7\u306f\u3001\u4eca\u65e5\u5b9f\u969b\u306b\u8d77\u3053\u3063\u3066\u3044\u308b\u4f53\u9a13\u3092\u6b63\u78ba\u306b\u8a18\u9332\u3057\u305f\u3082\u306e\u3067\u3042\u308b\u3002\u5b9f\u969b\u306e\u30c7\u30fc\u30bf\u3068\u76f4\u63a5\u89b3\u5bdf\u306b\u4f9d\u5b58\u3057\u3066\u3044\u308b\u3002\u7406\u60f3\u7684\u306a\u30b7\u30ca\u30ea\u30aa\u306f\u542b\u307e\u308c\u306a\u3044\u3002\u5373\u6642\u7684\u306a\u554f\u984c\u3092\u7279\u5b9a\u3059\u308b\u305f\u3081\u306b\u4e0d\u53ef\u6b20\u3067\u3042\u308b\u3002\u6b63\u78ba\u306b\u6e2c\u5b9a\u3067\u304d\u306a\u3044\u3082\u306e\u306f\u6539\u5584\u3067\u304d\u306a\u3044\u3002\u3053\u306e\u30d0\u30fc\u30b8\u30e7\u30f3\u306f\u3001\u6539\u5584\u6d3b\u52d5\u306e\u51fa\u767a\u70b9\u3068\u3057\u3066\u3088\u304f\u4f7f\u308f\u308c\u308b\u3002<\/p>\n

      2. \u672a\u6765\u72b6\u614b\uff08\u30c8\u30a5\u30fb\u30d3\u30fc\uff09\u30de\u30c3\u30d7<\/h3>\n

      \u3053\u306e\u30de\u30c3\u30d7\u306f\u3001\u6539\u5584\u5f8c\u306e\u671b\u307e\u3057\u3044\u4f53\u9a13\u3092\u53ef\u8996\u5316\u3057\u305f\u3082\u306e\u3067\u3042\u308b\u3002\u5909\u5316\u306e\u305f\u3081\u306e\u8a2d\u8a08\u56f3\u3067\u3042\u308b\u3002\u5b9f\u88c5\u524d\u306b\u30c1\u30fc\u30e0\u304c\u65b0\u3057\u3044\u30d7\u30ed\u30bb\u30b9\u3092\u8a2d\u8a08\u3059\u308b\u306e\u3092\u52a9\u3051\u308b\u3002\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u9593\u3067\u30d3\u30b8\u30e7\u30f3\u3092\u4e00\u81f4\u3055\u305b\u308b\u3002\u3053\u308c\u3092\u69cb\u7bc9\u3059\u308b\u306b\u306f\u3001\u76ee\u6a19\u6307\u6a19\u3092\u660e\u78ba\u306b\u7406\u89e3\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u3002\u73fe\u5728\u306e\u73fe\u5b9f\u3068\u6226\u7565\u7684\u76ee\u6a19\u306e\u9593\u306e\u30ae\u30e3\u30c3\u30d7\u3092\u57cb\u3081\u308b\u3002<\/p>\n

      3. 1\u65e5\u751f\u6d3b\u30de\u30c3\u30d7<\/h3>\n

      \u3053\u306e\u30de\u30c3\u30d7\u306f\u30d6\u30e9\u30f3\u30c9\u95a2\u4fc2\u3092\u8d85\u3048\u305f\u8996\u70b9\u3092\u6301\u3064\u3002\u9867\u5ba2\u3092\u5e83\u3044\u65e5\u5e38\u306e\u6587\u8108\u306b\u7f6e\u304f\u3002\u30d6\u30e9\u30f3\u30c9\u304c\u9867\u5ba2\u306e\u751f\u6d3b\u306b\u3069\u306e\u3088\u3046\u306b\u7d44\u307f\u8fbc\u307e\u308c\u3066\u3044\u308b\u304b\u3092\u793a\u3059\u3002\u30e9\u30a4\u30d5\u30b9\u30bf\u30a4\u30eb\u30d6\u30e9\u30f3\u30c9\u3084\u983b\u7e41\u306b\u4f7f\u7528\u3055\u308c\u308b\u88fd\u54c1\u306b\u7279\u306b\u6709\u7528\u3067\u3042\u308b\u3002\u53d6\u5f15\u30de\u30c3\u30d7\u3067\u306f\u898b\u9003\u3055\u308c\u304c\u3061\u306a\u6587\u8108\u306e\u624b\u304c\u304b\u308a\u3092\u660e\u3089\u304b\u306b\u3059\u308b\u3002<\/p>\n

      4. \u30b5\u30fc\u30d3\u30b9\u30d6\u30eb\u30fc\u30d7\u30ea\u30f3\u30c8<\/h3>\n

      \u3053\u306e\u30de\u30c3\u30d7\u306f\u5185\u90e8\u904b\u7528\u306e\u5c64\u3092\u8ffd\u52a0\u3059\u308b\u3002\u30d5\u30ed\u30f3\u30c8\u30b9\u30c6\u30fc\u30b8\u3092\u652f\u3048\u308b\u305f\u3081\u306b\u5fc5\u8981\u306a\u30d0\u30c3\u30af\u30b9\u30c6\u30fc\u30b8\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u793a\u3059\u3002\u9867\u5ba2\u306e\u884c\u52d5\u3068\u5f93\u696d\u54e1\u306e\u884c\u52d5\u3092\u7d50\u3073\u3064\u3051\u308b\u3002\u90e8\u9580\u9593\u306e\u4f9d\u5b58\u95a2\u4fc2\u3092\u5f37\u8abf\u3059\u308b\u3002\u8907\u96d1\u306a\u30b5\u30fc\u30d3\u30b9\u3092\u7ba1\u7406\u3059\u308b\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u30c1\u30fc\u30e0\u306b\u3068\u3063\u3066\u3001\u3053\u308c\u306f\u4e0d\u53ef\u6b20\u3067\u3042\u308b\u3002<\/p>\n

      \u30de\u30c3\u30d7\u306e\u4f5c\u6210\u65b9\u6cd5\uff1a\u30b9\u30c6\u30c3\u30d7\u30d0\u30a4\u30b9\u30c6\u30c3\u30d7\u30d7\u30ed\u30bb\u30b9 \ud83d\udee4\ufe0f<\/h2>\n

      \u30de\u30c3\u30d7\u3092\u4f5c\u6210\u3059\u308b\u3053\u3068\u306f\u3001\u898f\u5f8b\u3092\u8981\u3059\u308b\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3067\u3042\u308b\u3002\u8abf\u67fb\u3001\u5354\u50cd\u3001\u691c\u8a3c\u3092\u542b\u3080\u3002\u3053\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u6025\u3050\u3068\u4eee\u5b9a\u306b\u983c\u308b\u3088\u3046\u306b\u306a\u308b\u3002\u4eee\u5b9a\u306f\u8aa4\u3063\u305f\u7d50\u8ad6\u3092\u5c0e\u304f\u3002\u6b63\u78ba\u6027\u3092\u78ba\u4fdd\u3059\u308b\u305f\u3081\u306b\u3001\u3053\u306e\u69cb\u9020\u5316\u3055\u308c\u305f\u30a2\u30d7\u30ed\u30fc\u30c1\u306b\u5f93\u3046\u3079\u304d\u3067\u3042\u308b\u3002<\/p>\n

      \u30b9\u30c6\u30c3\u30d71\uff1a\u7bc4\u56f2\u3068\u76ee\u7684\u3092\u5b9a\u7fa9\u3059\u308b<\/h3>\n

      \u307e\u305a\u3001\u4f55\u3092\u9054\u6210\u3057\u305f\u3044\u304b\u3092\u5c0b\u306d\u3066\u59cb\u3081\u307e\u3057\u3087\u3046\u3002\u96e2\u8131\u7387\u306e\u4f4e\u6e1b\u3092\u76ee\u6307\u3057\u3066\u3044\u308b\u306e\u3067\u3059\u304b\uff1f\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u306e\u6539\u5584\u3067\u3059\u304b\uff1f\u30af\u30ed\u30b9\u30bb\u30eb\u306e\u5897\u52a0\u3067\u3059\u304b\uff1f\u30de\u30c3\u30d7\u306f\u3059\u3079\u3066\u306e\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3092\u6c38\u9060\u306b\u30ab\u30d0\u30fc\u3059\u308b\u3053\u3068\u306f\u3067\u304d\u307e\u305b\u3093\u3002\u7279\u5b9a\u306e\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u9078\u3093\u3067\u304f\u3060\u3055\u3044\u3002\u305f\u3068\u3048\u3070\u3001\u300c\u521d\u56de\u8cfc\u5165\u300d\u306e\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u30de\u30c3\u30d4\u30f3\u30b0\u3059\u308b\u307b\u3046\u304c\u3001\u300c\u30e9\u30a4\u30d5\u30bf\u30a4\u30e0\u30d0\u30ea\u30e5\u30fc\u300d\u306e\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u30de\u30c3\u30d4\u30f3\u30b0\u3059\u308b\u3088\u308a\u3082\u9069\u5207\u3067\u3059\u3002\u958b\u59cb\u70b9\u3068\u7d42\u4e86\u70b9\u3092\u660e\u78ba\u306b\u5b9a\u7fa9\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n

      \u30b9\u30c6\u30c3\u30d72\uff1a\u30ab\u30b9\u30bf\u30de\u30fc\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3059\u308b<\/h3>\n

      \u30c7\u30fc\u30bf\u306f\u30de\u30c3\u30d7\u306e\u71c3\u6599\u3067\u3059\u3002\u793e\u5185\u306e\u610f\u898b\u306b\u983c\u308b\u3060\u3051\u3067\u306f\u4e0d\u5341\u5206\u3067\u3059\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u304b\u3089\u306e\u76f4\u63a5\u7684\u306a\u8a3c\u62e0\u304c\u5fc5\u8981\u3067\u3059\u3002\u8907\u6570\u306e\u30bd\u30fc\u30b9\u304b\u3089\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3057\u3066\u304f\u3060\u3055\u3044\uff1a<\/p>\n

        \n
      • \u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\uff1a<\/strong> \u5b9f\u969b\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u3068\u306e1\u5bfe1\u306e\u5bfe\u8a71\u3002<\/li>\n
      • \u30a2\u30f3\u30b1\u30fc\u30c8\uff1a<\/strong> \u7279\u5b9a\u306e\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u306b\u95a2\u3059\u308b\u5b9a\u91cf\u7684\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3002<\/li>\n
      • \u30b5\u30dd\u30fc\u30c8\u30ed\u30b0\uff1a<\/strong> \u554f\u984c\u3084\u554f\u3044\u5408\u308f\u305b\u306e\u8a18\u9332\u3002<\/li>\n
      • \u30a2\u30ca\u30ea\u30c6\u30a3\u30af\u30b9\uff1a<\/strong> \u30c7\u30b8\u30bf\u30eb\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u304b\u3089\u306e\u884c\u52d5\u30c7\u30fc\u30bf\u3002<\/li>\n
      • \u30b7\u30e3\u30c9\u30a6\u30a4\u30f3\u30b0\uff1a<\/strong> \u30ab\u30b9\u30bf\u30de\u30fc\u304c\u88fd\u54c1\u3092\u4f7f\u7528\u3059\u308b\u69d8\u5b50\u3092\u89b3\u5bdf\u3059\u308b\u3053\u3068\u3002<\/li>\n<\/ul>\n

        \u3053\u306e\u30c7\u30fc\u30bf\u3092\u4e09\u89d2\u6e2c\u91cf\u3057\u307e\u3057\u3087\u3046\u3002\u30a2\u30ca\u30ea\u30c6\u30a3\u30af\u30b9\u3067\u9ad8\u3044\u96e2\u8131\u7387\u304c\u793a\u3055\u308c\u3066\u3044\u308b\u306e\u306b\u3001\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u3067\u306f\u30b9\u30e0\u30fc\u30ba\u3060\u3063\u305f\u3068\u8ff0\u3079\u3066\u3044\u308b\u5834\u5408\u3001\u3055\u3089\u306b\u8abf\u67fb\u304c\u5fc5\u8981\u3067\u3059\u3002\u4e0d\u4e00\u81f4\u306f\u3057\u3070\u3057\u3070\u672c\u5f53\u306e\u554f\u984c\u3092\u96a0\u3057\u3066\u3044\u308b\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

        \u30b9\u30c6\u30c3\u30d73\uff1a\u30da\u30eb\u30bd\u30ca\u3092\u4f5c\u6210\u3059\u308b<\/h3>\n

        \u3053\u306e\u9053\u3092\u6b69\u3044\u3066\u3044\u308b\u306e\u306f\u8ab0\u3067\u3059\u304b\uff1fCEO\u5411\u3051\u306e\u30de\u30c3\u30d7\u3068\u65b0\u4eba\u793e\u54e1\u5411\u3051\u306e\u30de\u30c3\u30d7\u306f\u7570\u306a\u308a\u307e\u3059\u3002\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u3044\u3066\u30da\u30eb\u30bd\u30ca\u3092\u958b\u767a\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u4eba\u53e3\u7d71\u8a08\u3001\u76ee\u6a19\u3001\u52d5\u6a5f\u3001\u884c\u52d5\u7279\u6027\u3092\u542b\u3081\u3066\u304f\u3060\u3055\u3044\u3002\u3053\u308c\u306b\u3088\u308a\u30de\u30c3\u30d7\u306e\u7126\u70b9\u304c\u4fdd\u305f\u308c\u307e\u3059\u3002\u5e73\u5747\u7684\u306a\u30e6\u30fc\u30b6\u30fc\u3068\u3044\u3046\u5b58\u5728\u3057\u306a\u3044\u5bfe\u8c61\u306b\u8a2d\u8a08\u3059\u308b\u306e\u3092\u9632\u304e\u307e\u3059\u3002<\/p>\n

        \u30b9\u30c6\u30c3\u30d74\uff1a\u30d5\u30a7\u30fc\u30ba\u3092\u30de\u30c3\u30d4\u30f3\u30b0\u3059\u308b<\/h3>\n

        \u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u8ad6\u7406\u7684\u306a\u6bb5\u968e\u306b\u5206\u3051\u307e\u3059\u3002\u4e00\u822c\u7684\u306a\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u306b\u306f\u4ee5\u4e0b\u304c\u3042\u308a\u307e\u3059\uff1a<\/p>\n

          \n
        • \u610f\u8b58\u5316<\/li>\n
        • \u691c\u8a0e<\/li>\n
        • \u8cfc\u5165<\/li>\n
        • \u30b5\u30fc\u30d3\u30b9\uff0f\u5229\u7528<\/li>\n
        • \u30a2\u30c9\u30dc\u30ab\u30b7\u30fc<\/li>\n<\/ul>\n

          \u6bb5\u968e\u304c\u30ab\u30b9\u30bf\u30de\u30fc\u306e\u5fc3\u7406\u30e2\u30c7\u30eb\u3092\u53cd\u6620\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u793e\u5185\u306e\u90e8\u9580\u69cb\u9020\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u306f\u300c\u55b6\u696d\u90e8\u300d\u3068\u300c\u8acb\u6c42\u90e8\u300d\u306e\u9055\u3044\u306b\u306f\u95a2\u5fc3\u304c\u3042\u308a\u307e\u305b\u3093\u3002\u5f7c\u3089\u304c\u5173\u5fc3\u3059\u308b\u306e\u306f\u300c\u8cfc\u5165\u300d\u3068\u300c\u652f\u6255\u3044\u300d\u3067\u3059\u3002<\/p>\n

          \u30b9\u30c6\u30c3\u30d75\uff1a\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3068\u30c1\u30e3\u30cd\u30eb\u3092\u30d7\u30ed\u30c3\u30c8\u3059\u308b<\/h3>\n

          \u5404\u30d5\u30a7\u30fc\u30ba\u5185\u306e\u3059\u3079\u3066\u306e\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3092\u30ea\u30b9\u30c8\u30a2\u30c3\u30d7\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u30c7\u30b8\u30bf\u30eb\u3068\u7269\u7406\u306e\u4e21\u65b9\u306e\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3092\u542b\u3081\u3001\u305d\u308c\u305e\u308c\u306e\u30c1\u30e3\u30cd\u30eb\u3092\u8a18\u9332\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u306fSNS\u3067\u5e83\u544a\u3092\u898b\u305f\u3082\u306e\u306e\u3001\u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u3067\u8cfc\u5165\u3059\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002\u30b5\u30dd\u30fc\u30c8\u3092Twitter\u3067\u554f\u3044\u5408\u308f\u305b\u3066\u3082\u3001\u30e1\u30fc\u30eb\u3067\u89e3\u6c7a\u3059\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002\u7d4c\u8def\u3092\u6b63\u78ba\u306b\u8ffd\u8de1\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n

          \u30b9\u30c6\u30c3\u30d76\uff1a\u611f\u60c5\u3068\u8ab2\u984c\u3092\u8ffd\u52a0\u3059\u308b<\/h3>\n

          \u3053\u308c\u304c\u6700\u3082\u91cd\u8981\u306a\u30b9\u30c6\u30c3\u30d7\u3067\u3059\u3002\u611f\u60c5\u306e\u5909\u5316\u66f2\u7dda\u3092\u30d7\u30ed\u30c3\u30c8\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u3069\u3053\u3067\u4e0d\u6e80\u304c\u6025\u4e0a\u6607\u3057\u307e\u3059\u304b\uff1f\u3069\u3053\u3067\u6e80\u8db3\u5ea6\u304c\u30d4\u30fc\u30af\u306b\u9054\u3057\u307e\u3059\u304b\uff1f\u611f\u60c5\u3092\u6570\u5024\u5316\u3059\u308b\u305f\u3081\u306b\u30b9\u30b1\u30fc\u30eb\uff08\u4f8b\uff1a-5\u304b\u3089+5\uff09\u3092\u4f7f\u7528\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u5177\u4f53\u7684\u306a\u8ab2\u984c\u3092\u611f\u60c5\u3068\u7d50\u3073\u3064\u3051\u3066\u304f\u3060\u3055\u3044\u3002\u30e6\u30fc\u30b6\u30fc\u304c\u30c1\u30a7\u30c3\u30af\u30a2\u30a6\u30c8\u3067\u6df7\u4e71\u3057\u3066\u3044\u308b\u5834\u5408\u3001\u305d\u306e\u70b9\u3092\u660e\u78ba\u306b\u8a18\u9332\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u300c\u30c1\u30a7\u30c3\u30af\u30a2\u30a6\u30c8\u300d\u3068\u3060\u3051\u66f8\u304f\u306e\u3067\u306f\u306a\u304f\u3001\u300c\u30c1\u30a7\u30c3\u30af\u30a2\u30a6\u30c8\uff1a\u96a0\u308c\u305f\u624b\u6570\u6599\u306b\u3088\u308b\u6df7\u4e71\u300d\u3068\u660e\u8a18\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n

          \u30b9\u30c6\u30c3\u30d77\uff1a\u6a5f\u4f1a\u3092\u7279\u5b9a\u3059\u308b<\/h3>\n

          \u554f\u984c\u304c\u660e\u78ba\u306b\u306a\u308c\u3070\u3001\u89e3\u6c7a\u7b56\u3092\u63d0\u793a\u3059\u308b\u3002\u6469\u64e6\u3092\u6e1b\u3089\u3059\u65b9\u6cd5\u3092\u982d\u8133\u30b9\u30c8\u30fc\u30df\u30f3\u30b0\u3059\u308b\u3002\u3053\u308c\u3089\u306f\u5b9f\u884c\u53ef\u80fd\u306a\u3082\u306e\u3067\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u3002\u300c\u30b5\u30dd\u30fc\u30c8\u3092\u6539\u5584\u3059\u308b\u300d\u306f\u6f20\u7136\u3068\u3057\u3066\u3044\u308b\u3002\u300c\u30c1\u30a7\u30c3\u30af\u30a2\u30a6\u30c8\u6642\u306b\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8\u3092\u8ffd\u52a0\u3059\u308b\u300d\u306f\u5b9f\u884c\u53ef\u80fd\u3067\u3042\u308b\u3002\u3053\u308c\u3089\u306e\u6a5f\u4f1a\u3092\u3001\u30de\u30c3\u30d7\u4e0a\u306e\u7279\u5b9a\u306e\u8ab2\u984c\u30dd\u30a4\u30f3\u30c8\u3068\u7d50\u3073\u3064\u3051\u308b\u3002<\/p>\n

          \u30b9\u30c6\u30c3\u30d78\uff1a\u691c\u8a3c\u3068\u6539\u5584<\/h3>\n

          \u30c9\u30e9\u30d5\u30c8\u3092\u9867\u5ba2\u306e\u3082\u3068\u306b\u623b\u3059\u3002\u5f7c\u3089\u306e\u4f53\u9a13\u3068\u4e00\u81f4\u3057\u3066\u3044\u308b\u304b\u5c0b\u306d\u308b\u3002\u5171\u611f\u3067\u304d\u308b\u304b\uff1f\u3082\u3057\u305d\u3046\u3067\u306a\u3051\u308c\u3070\u3001\u8abf\u6574\u3059\u308b\u3002\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d7\u306f\u9759\u7684\u306a\u6587\u66f8\u3067\u306f\u306a\u3044\u3002\u305d\u308c\u306f\u751f\u304d\u3066\u3044\u308b\u30a2\u30fc\u30c6\u30a3\u30d5\u30a1\u30af\u30c8\u3067\u3042\u308b\u3002\u9867\u5ba2\u306e\u884c\u52d5\u306f\u5909\u5316\u3059\u308b\u3002\u30de\u30c3\u30d7\u306f\u305d\u308c\u306b\u5408\u308f\u305b\u3066\u9032\u5316\u3057\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u3002<\/p>\n

          \u907f\u3051\u305f\u3044\u4e00\u822c\u7684\u306a\u843d\u3068\u3057\u7a74 \ud83d\udeab<\/h2>\n

          \u7d4c\u9a13\u8c4a\u5bcc\u306a\u30c1\u30fc\u30e0\u3067\u3059\u3089\u30df\u30b9\u3092\u72af\u3059\u3002\u3053\u308c\u3089\u306e\u7f60\u306b\u6c17\u3065\u3044\u3066\u3044\u308c\u3070\u3001\u9053\u3092\u5916\u308c\u306b\u304f\u304f\u306a\u308b\u3002<\/p>\n

            \n
          • \u81ea\u5206\u81ea\u8eab\u306e\u305f\u3081\u306b\u8a2d\u8a08\u3059\u308b\uff1a<\/strong>\u30c1\u30fc\u30e0\u306f\u3057\u3070\u3057\u3070\u5185\u90e8\u30d7\u30ed\u30bb\u30b9\u3092\u30de\u30c3\u30d4\u30f3\u30b0\u3059\u308b\u304c\u3001\u9867\u5ba2\u4f53\u9a13\u3067\u306f\u306a\u3044\u3002\u5185\u90e8\u7528\u8a9e\u3092\u907f\u3051\u3001\u9867\u5ba2\u306e\u8a00\u8449\u3092\u4f7f\u3046\u3053\u3068\u3002<\/li>\n
          • \u5f93\u696d\u54e1\u306e\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u7121\u8996\u3059\u308b\uff1a<\/strong>\u5f93\u696d\u54e1\u304c\u4e0d\u6e80\u3092\u62b1\u3044\u3066\u3044\u308b\u306a\u3089\u3070\u3001\u9867\u5ba2\u306f\u826f\u3044\u4f53\u9a13\u3092\u3059\u308b\u3053\u3068\u306f\u3067\u304d\u306a\u3044\u3002\u5185\u90e8\u30d7\u30ed\u30bb\u30b9\u304c\u5916\u90e8\u30d7\u30ed\u30bb\u30b9\u3092\u59a8\u3052\u308b\u3053\u3068\u304c\u591a\u3044\u3002\u9867\u5ba2\u30b8\u30e3\u30fc\u30cb\u30fc\u3068\u4e26\u884c\u3057\u3066\u3001\u5f93\u696d\u54e1\u306e\u4f53\u9a13\u3082\u8003\u616e\u3059\u308b\u3002<\/li>\n
          • \u4e00\u3064\u306e\u30de\u30c3\u30d7\u3067\u3059\u3079\u3066\u3092\u652f\u914d\u3059\u308b\uff1a<\/strong>\u3059\u3079\u3066\u306e\u9867\u5ba2\u30bf\u30a4\u30d7\u3092\u4e00\u3064\u306e\u56f3\u306b\u30de\u30c3\u30d4\u30f3\u30b0\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u3001\u5de8\u5927\u306a\u30de\u30c3\u30d7\u304c\u751f\u307e\u308c\u308b\u3002\u7279\u5b9a\u306e\u30da\u30eb\u30bd\u30ca\u306b\u7279\u5316\u3057\u305f\u30de\u30c3\u30d7\u3092\u4f5c\u6210\u3059\u308b\u3002\u300e\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u300f\u5411\u3051\u306e\u30de\u30c3\u30d7\u3068\u300eSMB\u300f\u5411\u3051\u306e\u30de\u30c3\u30d7\u306f\u7570\u306a\u308b\u3002<\/li>\n
          • \u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u306e\u627f\u8a8d\u304c\u5f97\u3089\u308c\u306a\u3044\uff1a<\/strong>\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u304c\u30de\u30c3\u30d7\u3092\u4fe1\u983c\u3057\u306a\u3051\u308c\u3070\u3001\u4f7f\u308f\u306a\u3044\u3002\u4f5c\u6210\u30d7\u30ed\u30bb\u30b9\u4e2d\u306b\u3059\u3079\u3066\u306e\u90e8\u9580\u306e\u4ee3\u8868\u3092\u53c2\u52a0\u3055\u305b\u308b\u3002<\/li>\n
          • \u9759\u7684\u306a\u5b9f\u884c\uff1a<\/strong>\u30de\u30c3\u30d7\u3092\u4f5c\u6210\u3057\u3066\u68da\u306b\u3057\u307e\u3044\u8fbc\u3080\u3002\u4f1a\u8b70\u3001\u6226\u7565\u4f1a\u8b70\u3001\u30c7\u30b6\u30a4\u30f3\u30ec\u30d3\u30e5\u30fc\u3067\u4f7f\u7528\u3057\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u3002\u68da\u306b\u7f6e\u304b\u308c\u305f\u307e\u307e\u306a\u3089\u3001\u7121\u610f\u5473\u3067\u3042\u308b\u3002<\/li>\n<\/ul>\n

            \u30de\u30c3\u30d4\u30f3\u30b0\u306e\u5f71\u97ff\u3092\u6e2c\u5b9a\u3059\u308b \ud83d\udcc8<\/h2>\n

            \u30de\u30c3\u30d4\u30f3\u30b0\u306e\u6f14\u7fd2\u304c\u6210\u529f\u3057\u305f\u304b\u3069\u3046\u304b\u306f\u3069\u3046\u3084\u3063\u3066\u77e5\u308b\u304b\uff1f\u5b9f\u65bd\u524d\u5f8c\u3067\u7279\u5b9a\u306e\u6307\u6a19\u3092\u8ffd\u8de1\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u3002\u3053\u308c\u3089\u306e\u6307\u6a19\u304c\u52aa\u529b\u306eROI\u3092\u691c\u8a3c\u3059\u308b\u3002<\/p>\n

              \n
            • \u9867\u5ba2\u52aa\u529b\u30b9\u30b3\u30a2\uff08CES\uff09\uff1a<\/strong>\u6469\u64e6\u306f\u6e1b\u5c11\u3057\u305f\u304b\uff1f\u9867\u5ba2\u304c\u7269\u4e8b\u3092\u9042\u884c\u3059\u308b\u306e\u306b\u3069\u308c\u307b\u3069\u82e6\u52b4\u3059\u308b\u304b\u3092\u6e2c\u5b9a\u3059\u308b\u3002<\/li>\n
            • \u30cd\u30c3\u30c8\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30b9\u30b3\u30a2\uff08NPS\uff09\uff1a<\/strong>\u6e80\u8db3\u5ea6\u306f\u5411\u4e0a\u3057\u305f\u304b\uff1f\u6642\u9593\u306e\u7d4c\u904e\u3068\u3068\u3082\u306b\u5fe0\u8aa0\u5fc3\u306b\u5909\u5316\u304c\u3042\u308b\u304b\u3092\u78ba\u8a8d\u3059\u308b\u3002<\/li>\n
            • \u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u7387\uff1a<\/strong>\u7279\u5b9a\u306e\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3067\u306e\u96e2\u8131\u7387\u306f\u6539\u5584\u3057\u305f\u304b\uff1f<\/li>\n
            • \u89e3\u6c7a\u6642\u9593\uff1a<\/strong>\u554f\u984c\u306e\u89e3\u6c7a\u306b\u304b\u304b\u308b\u6642\u9593\u304c\u77ed\u7e2e\u3055\u308c\u305f\u304b\uff1f<\/li>\n
            • \u96e2\u8131\u7387\uff1a<\/strong>\u30de\u30c3\u30d4\u30f3\u30b0\u3055\u308c\u305f\u7279\u5b9a\u306e\u30bb\u30b0\u30e1\u30f3\u30c8\u306e\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\u306f\u5411\u4e0a\u3057\u305f\u304b\uff1f<\/li>\n<\/ul>\n

              \u3053\u308c\u3089\u306e\u6570\u5024\u3092\u5b9a\u671f\u7684\u306b\u898b\u76f4\u3059\u3002\u30de\u30c3\u30d7\u304c\u52b9\u679c\u3092\u767a\u63ee\u3057\u3066\u3044\u306a\u3044\u5834\u5408\u306f\u3001\u518d\u691c\u8a0e\u3059\u308b\u3002\u7279\u5b9a\u3055\u308c\u305f\u6a5f\u4f1a\u304c\u5b9f\u969b\u306b\u5b9f\u65bd\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3059\u308b\u3002<\/p>\n

              \u30de\u30c3\u30d4\u30f3\u30b0\u3092\u5e83\u7bc4\u306a\u6226\u7565\u3068\u7d71\u5408\u3059\u308b \ud83e\udde0<\/h2>\n

              \u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d4\u30f3\u30b0\u306f\u5b64\u7acb\u3057\u305f\u3082\u306e\u3067\u306f\u306a\u3044\u3002\u4ed6\u306e\u6226\u7565\u7684\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u3068\u7d71\u5408\u3055\u308c\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u3002\u88fd\u54c1\u30ed\u30fc\u30c9\u30de\u30c3\u30d7\u3092\u5f62\u6210\u3059\u308b\u3002\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u3092\u5c0e\u304f\u3002\u30b5\u30fc\u30d3\u30b9\u8a2d\u8a08\u3092\u5f62\u4f5c\u308b\u3002<\/p>\n

              \u88fd\u54c1\u30c1\u30fc\u30e0\u304c\u6a5f\u80fd\u3092\u8a08\u753b\u3059\u308b\u969b\u306b\u306f\u3001\u305d\u308c\u304c\u9867\u5ba2\u306e\u65c5\u8def\u306b\u3069\u306e\u3088\u3046\u306b\u9069\u5408\u3059\u308b\u304b\u3092\u554f\u3046\u3079\u304d\u3067\u3059\u3002\u30de\u30fc\u30b1\u30bf\u30fc\u304c\u5e83\u544a\u3092\u8a08\u753b\u3059\u308b\u969b\u306b\u306f\u3001\u30da\u30eb\u30bd\u30ca\u306e\u76ee\u6a19\u3092\u78ba\u8a8d\u3059\u3079\u304d\u3067\u3059\u3002\u3053\u306e\u7d71\u5408\u306b\u3088\u308a\u4e00\u8cab\u6027\u304c\u4fdd\u305f\u308c\u307e\u3059\u3002\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u304c\u7d04\u675f\u3059\u308b\u306e\u306f\u4e00\u3064\u306e\u3053\u3068\u3067\u3001\u88fd\u54c1\u30c1\u30fc\u30e0\u304c\u63d0\u4f9b\u3059\u308b\u306e\u306f\u5225\u306e\u3082\u306e\u306b\u306a\u308b\u3068\u3044\u3046\u4e56\u96e2\u3092\u9632\u304e\u307e\u3059\u3002<\/p>\n

              \u307e\u305f\u3001\u30ea\u30b9\u30af\u7ba1\u7406\u3092\u652f\u63f4\u3057\u307e\u3059\u3002\u65c5\u8def\u3092\u7406\u89e3\u3059\u308b\u3053\u3068\u3067\u3001\u5931\u6557\u304c\u6700\u3082\u6df1\u523b\u306a\u5f71\u97ff\u3092\u53ca\u307c\u3059\u30dd\u30a4\u30f3\u30c8\u3092\u7279\u5b9a\u3067\u304d\u307e\u3059\u3002\u305d\u306e\u7279\u5b9a\u306e\u30dd\u30a4\u30f3\u30c8\u306b\u9632\u5fa1\u7b56\u3092\u8a2d\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u306e\u4e88\u9632\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u306b\u3088\u308a\u3001\u5931\u6557\u306e\u30b3\u30b9\u30c8\u304c\u524a\u6e1b\u3055\u308c\u307e\u3059\u3002<\/p>\n

              \u4eba\u9593\u6027\u306e\u8981\u7d20\uff1a\u5171\u611f\u3092\u30b3\u30a2\u30b9\u30ad\u30eb\u3068\u3057\u3066 \ud83e\udd1d<\/h2>\n

              \u6280\u8853\u7684\u306a\u30b9\u30ad\u30eb\u306f\u6709\u7528\u3067\u3059\u304c\u3001\u5171\u611f\u3053\u305d\u304c\u6838\u5fc3\u7684\u306a\u80fd\u529b\u3067\u3059\u3002\u5171\u611f\u304c\u306a\u3051\u308c\u3070\u3001\u5730\u56f3\u306f\u305f\u3060\u306e\u56f3\u5f0f\u306b\u3059\u304e\u307e\u305b\u3093\u3002\u30c7\u30fc\u30bf\u30dd\u30a4\u30f3\u30c8\u306e\u80cc\u5f8c\u306b\u3042\u308b\u4eba\u9593\u3092\u7406\u89e3\u3057\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002\u306a\u305c\u30b5\u30dd\u30fc\u30c8\u306b\u9023\u7d61\u3057\u3066\u3044\u308b\u306e\u3067\u3057\u3087\u3046\u304b\uff1f\u6012\u3063\u3066\u3044\u308b\u308f\u3051\u3067\u306f\u306a\u304f\u3001\u81ea\u5206\u81ea\u8eab\u304c\u30df\u30b9\u3092\u3057\u305f\u304b\u3082\u3057\u308c\u306a\u3044\u3068\u6050\u308c\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

              CX\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306f\u3053\u306e\u30de\u30a4\u30f3\u30c9\u30bb\u30c3\u30c8\u3092\u80b2\u3066\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002\u8a71\u3059\u3088\u308a\u3082\u805e\u304f\u3053\u3068\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002\u4eee\u5b9a\u3059\u308b\u3088\u308a\u3082\u89b3\u5bdf\u3059\u308b\u3053\u3068\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002\u5730\u56f3\u306f\u3053\u306e\u7406\u89e3\u3092\u4fc3\u9032\u3059\u308b\u305f\u3081\u306e\u30c4\u30fc\u30eb\u3067\u3059\u3002\u898b\u3048\u306a\u3044\u3082\u306e\u3092\u53ef\u8996\u5316\u3057\u307e\u3059\u3002\u540d\u524d\u3082\u77e5\u3089\u306a\u3044\u7d71\u8a08\u30c7\u30fc\u30bf\u3092\u3001\u7269\u8a9e\u3092\u6301\u3064\u4eba\u9593\u3078\u3068\u5909\u63db\u3057\u307e\u3059\u3002<\/p>\n

              \u7d50\u8ad6 \ud83d\udcdd<\/h2>\n

              \u9867\u5ba2\u65c5\u8def\u30de\u30c3\u30d4\u30f3\u30b0\u306f\u3001\u4f53\u9a13\u306b\u6ce8\u529b\u3059\u308b\u3042\u3089\u3086\u308b\u7d44\u7e54\u306b\u3068\u3063\u3066\u57fa\u672c\u7684\u306a\u5b9f\u8df5\u3067\u3059\u3002\u8907\u96d1\u306a\u74b0\u5883\u306b\u304a\u3044\u3066\u660e\u78ba\u3055\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u30c1\u30fc\u30e0\u3092\u9867\u5ba2\u3092\u4e2d\u5fc3\u306b\u7d71\u4e00\u3057\u307e\u3059\u3002\u5371\u6a5f\u306b\u767a\u5c55\u3059\u308b\u524d\u306b\u3001\u6469\u64e6\u3092\u7279\u5b9a\u3067\u304d\u307e\u3059\u3002<\/p>\n

              \u6210\u529f\u306b\u306f\u898f\u5f8b\u304c\u5fc5\u8981\u3067\u3059\u3002\u6b63\u78ba\u306a\u30c7\u30fc\u30bf\u304c\u5fc5\u8981\u3067\u3059\u3002\u7570\u5206\u91ce\u9593\u306e\u9023\u643a\u304c\u5fc5\u8981\u3067\u3059\u3002\u53cd\u5fa9\u3078\u306e\u30b3\u30df\u30c3\u30c8\u30e1\u30f3\u30c8\u304c\u5fc5\u8981\u3067\u3059\u3002\u3046\u307e\u304f\u5b9f\u65bd\u3055\u308c\u308c\u3070\u3001\u4f01\u696d\u306e\u904b\u55b6\u65b9\u6cd5\u305d\u306e\u3082\u306e\u3092\u5909\u9769\u3057\u307e\u3059\u3002\u8ca9\u58f2\u304b\u3089\u30b5\u30fc\u30d3\u30b9\u3078\u306e\u7126\u70b9\u306e\u30b7\u30d5\u30c8\u304c\u5b9f\u73fe\u3055\u308c\u307e\u3059\u3002\u3053\u306e\u30b7\u30d5\u30c8\u3053\u305d\u304c\u3001\u73fe\u4ee3\u306e\u9867\u5ba2\u4f53\u9a13\u7ba1\u7406\u306e\u672c\u8cea\u3067\u3059\u3002<\/p>\n

              \u5c0f\u3055\u306a\u30b9\u30c6\u30c3\u30d7\u304b\u3089\u59cb\u3081\u307e\u3057\u3087\u3046\u3002\u4e00\u3064\u306e\u91cd\u8981\u306a\u65c5\u8def\u3092\u9078\u3093\u3067\u304f\u3060\u3055\u3044\u3002\u30c7\u30fc\u30bf\u3092\u96c6\u3081\u308b\u3002\u5730\u56f3\u3092\u4f5c\u6210\u3059\u308b\u3002\u5171\u6709\u3059\u308b\u3002\u884c\u52d5\u3092\u8d77\u3053\u3059\u3002\u7d50\u679c\u3092\u6e2c\u5b9a\u3059\u308b\u3002\u305d\u3057\u3066\u7e70\u308a\u8fd4\u3059\u3002\u3053\u306e\u30b5\u30a4\u30af\u30eb\u306b\u3088\u308a\u3001\u9867\u5ba2\u4e2d\u5fc3\u4e3b\u7fa9\u306e\u6587\u5316\u304c\u80b2\u3061\u307e\u3059\u3002\u7d44\u7e54\u5185\u306e\u3059\u3079\u3066\u306e\u610f\u601d\u6c7a\u5b9a\u306b\u304a\u3044\u3066\u3001\u9867\u5ba2\u304c\u4e2d\u5fc3\u306b\u7f6e\u304b\u308c\u3066\u3044\u308b\u3053\u3068\u3092\u4fdd\u8a3c\u3057\u307e\u3059\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"

              \u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3068\u306f\u3001\u500b\u4eba\u304c\u30d6\u30e9\u30f3\u30c9\u3068\u7d4c\u9a13\u3059\u308b\u3059\u3079…<\/p>\n","protected":false},"author":1,"featured_media":428,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_title":"\u9867\u5ba2\u65c5\u8def\u30de\u30c3\u30d4\u30f3\u30b0\u3068\u306f\u4f55\u304b\uff1aCX\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u5411\u3051\u521d\u5fc3\u8005\u5411\u3051\u6982\u8981 \ud83d\uddfa\ufe0f","_yoast_wpseo_metadesc":"CX\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u304c\u9867\u5ba2\u65c5\u8def\u30de\u30c3\u30d7\u3092\u3069\u306e\u3088\u3046\u306b\u5b9a\u7fa9\u3057\u3001\u69cb\u7bc9\u3059\u308b\u304b\u3092\u5b66\u3073\u307e\u3057\u3087\u3046\u3002\u5197\u9577\u306a\u60c5\u5831\u3092\u7701\u3044\u305f\u3001\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3001\u611f\u60c5\u3001\u6226\u7565\u306b\u95a2\u3059\u308b\u6c7a\u5b9a\u7684\u306a\u30ac\u30a4\u30c9\u3067\u3059\u3002","inline_featured_image":false,"fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[58],"tags":[49,57],"class_list":["post-427","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-journey-mapping","tag-academic","tag-customer-journey-mapping"],"yoast_head":"\n\u9867\u5ba2\u65c5\u8def\u30de\u30c3\u30d4\u30f3\u30b0\u3068\u306f\u4f55\u304b\uff1aCX\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u5411\u3051\u521d\u5fc3\u8005\u5411\u3051\u6982\u8981 \ud83d\uddfa\ufe0f<\/title>\n<meta name=\"description\" content=\"CX\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u304c\u9867\u5ba2\u65c5\u8def\u30de\u30c3\u30d7\u3092\u3069\u306e\u3088\u3046\u306b\u5b9a\u7fa9\u3057\u3001\u69cb\u7bc9\u3059\u308b\u304b\u3092\u5b66\u3073\u307e\u3057\u3087\u3046\u3002\u5197\u9577\u306a\u60c5\u5831\u3092\u7701\u3044\u305f\u3001\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3001\u611f\u60c5\u3001\u6226\u7565\u306b\u95a2\u3059\u308b\u6c7a\u5b9a\u7684\u306a\u30ac\u30a4\u30c9\u3067\u3059\u3002\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.go-minder.com\/ja\/customer-journey-mapping-defined-beginner-overview-cx-managers\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u9867\u5ba2\u65c5\u8def\u30de\u30c3\u30d4\u30f3\u30b0\u3068\u306f\u4f55\u304b\uff1aCX\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u5411\u3051\u521d\u5fc3\u8005\u5411\u3051\u6982\u8981 \ud83d\uddfa\ufe0f\" \/>\n<meta property=\"og:description\" content=\"CX\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u304c\u9867\u5ba2\u65c5\u8def\u30de\u30c3\u30d7\u3092\u3069\u306e\u3088\u3046\u306b\u5b9a\u7fa9\u3057\u3001\u69cb\u7bc9\u3059\u308b\u304b\u3092\u5b66\u3073\u307e\u3057\u3087\u3046\u3002\u5197\u9577\u306a\u60c5\u5831\u3092\u7701\u3044\u305f\u3001\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3001\u611f\u60c5\u3001\u6226\u7565\u306b\u95a2\u3059\u308b\u6c7a\u5b9a\u7684\u306a\u30ac\u30a4\u30c9\u3067\u3059\u3002\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.go-minder.com\/ja\/customer-journey-mapping-defined-beginner-overview-cx-managers\/\" \/>\n<meta property=\"og:site_name\" content=\"Go Minder Japanese - Your Hub for AI and Software Trends\" \/>\n<meta property=\"article:published_time\" content=\"2026-03-25T12:07:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.go-minder.com\/ja\/wp-content\/uploads\/sites\/4\/2026\/03\/customer-journey-mapping-cx-manager-infographic-marker.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1664\" \/>\n\t<meta property=\"og:image:height\" content=\"928\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"vpadmin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u57f7\u7b46\u8005\" \/>\n\t<meta name=\"twitter:data1\" content=\"\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.go-minder.com\/ja\/customer-journey-mapping-defined-beginner-overview-cx-managers\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.go-minder.com\/ja\/customer-journey-mapping-defined-beginner-overview-cx-managers\/\"},\"author\":{\"name\":\"vpadmin\",\"@id\":\"https:\/\/www.go-minder.com\/ja\/#\/schema\/person\/ef256a8b032a31e59f46aeef3bcceb85\"},\"headline\":\"\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d4\u30f3\u30b0\u3068\u306f\u4f55\u304b\uff1aCX\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u5411\u3051\u521d\u5fc3\u8005\u5411\u3051\u5305\u62ec\u7684\u6982\u8981\",\"datePublished\":\"2026-03-25T12:07:33+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.go-minder.com\/ja\/customer-journey-mapping-defined-beginner-overview-cx-managers\/\"},\"wordCount\":14,\"publisher\":{\"@id\":\"https:\/\/www.go-minder.com\/ja\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.go-minder.com\/ja\/customer-journey-mapping-defined-beginner-overview-cx-managers\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.go-minder.com\/ja\/wp-content\/uploads\/sites\/4\/2026\/03\/customer-journey-mapping-cx-manager-infographic-marker.jpg\",\"keywords\":[\"academic\",\"customer journey mapping\"],\"articleSection\":[\"Customer Journey Mapping\"],\"inLanguage\":\"ja\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.go-minder.com\/ja\/customer-journey-mapping-defined-beginner-overview-cx-managers\/\",\"url\":\"https:\/\/www.go-minder.com\/ja\/customer-journey-mapping-defined-beginner-overview-cx-managers\/\",\"name\":\"\u9867\u5ba2\u65c5\u8def\u30de\u30c3\u30d4\u30f3\u30b0\u3068\u306f\u4f55\u304b\uff1aCX\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u5411\u3051\u521d\u5fc3\u8005\u5411\u3051\u6982\u8981 \ud83d\uddfa\ufe0f\",\"isPartOf\":{\"@id\":\"https:\/\/www.go-minder.com\/ja\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.go-minder.com\/ja\/customer-journey-mapping-defined-beginner-overview-cx-managers\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.go-minder.com\/ja\/customer-journey-mapping-defined-beginner-overview-cx-managers\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.go-minder.com\/ja\/wp-content\/uploads\/sites\/4\/2026\/03\/customer-journey-mapping-cx-manager-infographic-marker.jpg\",\"datePublished\":\"2026-03-25T12:07:33+00:00\",\"description\":\"CX\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u304c\u9867\u5ba2\u65c5\u8def\u30de\u30c3\u30d7\u3092\u3069\u306e\u3088\u3046\u306b\u5b9a\u7fa9\u3057\u3001\u69cb\u7bc9\u3059\u308b\u304b\u3092\u5b66\u3073\u307e\u3057\u3087\u3046\u3002\u5197\u9577\u306a\u60c5\u5831\u3092\u7701\u3044\u305f\u3001\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3001\u611f\u60c5\u3001\u6226\u7565\u306b\u95a2\u3059\u308b\u6c7a\u5b9a\u7684\u306a\u30ac\u30a4\u30c9\u3067\u3059\u3002\",\"breadcrumb\":{\"@id\":\"https:\/\/www.go-minder.com\/ja\/customer-journey-mapping-defined-beginner-overview-cx-managers\/#breadcrumb\"},\"inLanguage\":\"ja\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.go-minder.com\/ja\/customer-journey-mapping-defined-beginner-overview-cx-managers\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"ja\",\"@id\":\"https:\/\/www.go-minder.com\/ja\/customer-journey-mapping-defined-beginner-overview-cx-managers\/#primaryimage\",\"url\":\"https:\/\/www.go-minder.com\/ja\/wp-content\/uploads\/sites\/4\/2026\/03\/customer-journey-mapping-cx-manager-infographic-marker.jpg\",\"contentUrl\":\"https:\/\/www.go-minder.com\/ja\/wp-content\/uploads\/sites\/4\/2026\/03\/customer-journey-mapping-cx-manager-infographic-marker.jpg\",\"width\":1664,\"height\":928},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.go-minder.com\/ja\/customer-journey-mapping-defined-beginner-overview-cx-managers\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.go-minder.com\/ja\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d4\u30f3\u30b0\u3068\u306f\u4f55\u304b\uff1aCX\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u5411\u3051\u521d\u5fc3\u8005\u5411\u3051\u5305\u62ec\u7684\u6982\u8981\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.go-minder.com\/ja\/#website\",\"url\":\"https:\/\/www.go-minder.com\/ja\/\",\"name\":\"Go Minder Japanese - Your Hub for AI and Software Trends\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.go-minder.com\/ja\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.go-minder.com\/ja\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ja\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.go-minder.com\/ja\/#organization\",\"name\":\"Go Minder Japanese - Your Hub for AI and Software Trends\",\"url\":\"https:\/\/www.go-minder.com\/ja\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ja\",\"@id\":\"https:\/\/www.go-minder.com\/ja\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.go-minder.com\/ja\/wp-content\/uploads\/sites\/4\/2026\/01\/cropped-go-minder-favicon.png\",\"contentUrl\":\"https:\/\/www.go-minder.com\/ja\/wp-content\/uploads\/sites\/4\/2026\/01\/cropped-go-minder-favicon.png\",\"width\":512,\"height\":512,\"caption\":\"Go Minder Japanese - Your Hub for AI and Software Trends\"},\"image\":{\"@id\":\"https:\/\/www.go-minder.com\/ja\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.go-minder.com\/ja\/#\/schema\/person\/ef256a8b032a31e59f46aeef3bcceb85\",\"name\":\"vpadmin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ja\",\"@id\":\"https:\/\/www.go-minder.com\/ja\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/56e0eb902506d9cea7c7e209205383146b8e81c0ef2eff693d9d5e0276b3d7e3?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/56e0eb902506d9cea7c7e209205383146b8e81c0ef2eff693d9d5e0276b3d7e3?s=96&d=mm&r=g\",\"caption\":\"vpadmin\"},\"sameAs\":[\"https:\/\/www.go-minder.com\"],\"url\":\"https:\/\/www.go-minder.com\/ja\/author\/vpadmin\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u9867\u5ba2\u65c5\u8def\u30de\u30c3\u30d4\u30f3\u30b0\u3068\u306f\u4f55\u304b\uff1aCX\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u5411\u3051\u521d\u5fc3\u8005\u5411\u3051\u6982\u8981 \ud83d\uddfa\ufe0f","description":"CX\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u304c\u9867\u5ba2\u65c5\u8def\u30de\u30c3\u30d7\u3092\u3069\u306e\u3088\u3046\u306b\u5b9a\u7fa9\u3057\u3001\u69cb\u7bc9\u3059\u308b\u304b\u3092\u5b66\u3073\u307e\u3057\u3087\u3046\u3002\u5197\u9577\u306a\u60c5\u5831\u3092\u7701\u3044\u305f\u3001\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3001\u611f\u60c5\u3001\u6226\u7565\u306b\u95a2\u3059\u308b\u6c7a\u5b9a\u7684\u306a\u30ac\u30a4\u30c9\u3067\u3059\u3002","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.go-minder.com\/ja\/customer-journey-mapping-defined-beginner-overview-cx-managers\/","og_locale":"ja_JP","og_type":"article","og_title":"\u9867\u5ba2\u65c5\u8def\u30de\u30c3\u30d4\u30f3\u30b0\u3068\u306f\u4f55\u304b\uff1aCX\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u5411\u3051\u521d\u5fc3\u8005\u5411\u3051\u6982\u8981 \ud83d\uddfa\ufe0f","og_description":"CX\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u304c\u9867\u5ba2\u65c5\u8def\u30de\u30c3\u30d7\u3092\u3069\u306e\u3088\u3046\u306b\u5b9a\u7fa9\u3057\u3001\u69cb\u7bc9\u3059\u308b\u304b\u3092\u5b66\u3073\u307e\u3057\u3087\u3046\u3002\u5197\u9577\u306a\u60c5\u5831\u3092\u7701\u3044\u305f\u3001\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3001\u611f\u60c5\u3001\u6226\u7565\u306b\u95a2\u3059\u308b\u6c7a\u5b9a\u7684\u306a\u30ac\u30a4\u30c9\u3067\u3059\u3002","og_url":"https:\/\/www.go-minder.com\/ja\/customer-journey-mapping-defined-beginner-overview-cx-managers\/","og_site_name":"Go Minder Japanese - Your Hub for AI and Software Trends","article_published_time":"2026-03-25T12:07:33+00:00","og_image":[{"width":1664,"height":928,"url":"https:\/\/www.go-minder.com\/ja\/wp-content\/uploads\/sites\/4\/2026\/03\/customer-journey-mapping-cx-manager-infographic-marker.jpg","type":"image\/jpeg"}],"author":"vpadmin","twitter_card":"summary_large_image","twitter_misc":{"\u57f7\u7b46\u8005":false},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.go-minder.com\/ja\/customer-journey-mapping-defined-beginner-overview-cx-managers\/#article","isPartOf":{"@id":"https:\/\/www.go-minder.com\/ja\/customer-journey-mapping-defined-beginner-overview-cx-managers\/"},"author":{"name":"vpadmin","@id":"https:\/\/www.go-minder.com\/ja\/#\/schema\/person\/ef256a8b032a31e59f46aeef3bcceb85"},"headline":"\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d4\u30f3\u30b0\u3068\u306f\u4f55\u304b\uff1aCX\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u5411\u3051\u521d\u5fc3\u8005\u5411\u3051\u5305\u62ec\u7684\u6982\u8981","datePublished":"2026-03-25T12:07:33+00:00","mainEntityOfPage":{"@id":"https:\/\/www.go-minder.com\/ja\/customer-journey-mapping-defined-beginner-overview-cx-managers\/"},"wordCount":14,"publisher":{"@id":"https:\/\/www.go-minder.com\/ja\/#organization"},"image":{"@id":"https:\/\/www.go-minder.com\/ja\/customer-journey-mapping-defined-beginner-overview-cx-managers\/#primaryimage"},"thumbnailUrl":"https:\/\/www.go-minder.com\/ja\/wp-content\/uploads\/sites\/4\/2026\/03\/customer-journey-mapping-cx-manager-infographic-marker.jpg","keywords":["academic","customer journey mapping"],"articleSection":["Customer Journey Mapping"],"inLanguage":"ja"},{"@type":"WebPage","@id":"https:\/\/www.go-minder.com\/ja\/customer-journey-mapping-defined-beginner-overview-cx-managers\/","url":"https:\/\/www.go-minder.com\/ja\/customer-journey-mapping-defined-beginner-overview-cx-managers\/","name":"\u9867\u5ba2\u65c5\u8def\u30de\u30c3\u30d4\u30f3\u30b0\u3068\u306f\u4f55\u304b\uff1aCX\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u5411\u3051\u521d\u5fc3\u8005\u5411\u3051\u6982\u8981 \ud83d\uddfa\ufe0f","isPartOf":{"@id":"https:\/\/www.go-minder.com\/ja\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.go-minder.com\/ja\/customer-journey-mapping-defined-beginner-overview-cx-managers\/#primaryimage"},"image":{"@id":"https:\/\/www.go-minder.com\/ja\/customer-journey-mapping-defined-beginner-overview-cx-managers\/#primaryimage"},"thumbnailUrl":"https:\/\/www.go-minder.com\/ja\/wp-content\/uploads\/sites\/4\/2026\/03\/customer-journey-mapping-cx-manager-infographic-marker.jpg","datePublished":"2026-03-25T12:07:33+00:00","description":"CX\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u304c\u9867\u5ba2\u65c5\u8def\u30de\u30c3\u30d7\u3092\u3069\u306e\u3088\u3046\u306b\u5b9a\u7fa9\u3057\u3001\u69cb\u7bc9\u3059\u308b\u304b\u3092\u5b66\u3073\u307e\u3057\u3087\u3046\u3002\u5197\u9577\u306a\u60c5\u5831\u3092\u7701\u3044\u305f\u3001\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3001\u611f\u60c5\u3001\u6226\u7565\u306b\u95a2\u3059\u308b\u6c7a\u5b9a\u7684\u306a\u30ac\u30a4\u30c9\u3067\u3059\u3002","breadcrumb":{"@id":"https:\/\/www.go-minder.com\/ja\/customer-journey-mapping-defined-beginner-overview-cx-managers\/#breadcrumb"},"inLanguage":"ja","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.go-minder.com\/ja\/customer-journey-mapping-defined-beginner-overview-cx-managers\/"]}]},{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/www.go-minder.com\/ja\/customer-journey-mapping-defined-beginner-overview-cx-managers\/#primaryimage","url":"https:\/\/www.go-minder.com\/ja\/wp-content\/uploads\/sites\/4\/2026\/03\/customer-journey-mapping-cx-manager-infographic-marker.jpg","contentUrl":"https:\/\/www.go-minder.com\/ja\/wp-content\/uploads\/sites\/4\/2026\/03\/customer-journey-mapping-cx-manager-infographic-marker.jpg","width":1664,"height":928},{"@type":"BreadcrumbList","@id":"https:\/\/www.go-minder.com\/ja\/customer-journey-mapping-defined-beginner-overview-cx-managers\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.go-minder.com\/ja\/"},{"@type":"ListItem","position":2,"name":"\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d4\u30f3\u30b0\u3068\u306f\u4f55\u304b\uff1aCX\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u5411\u3051\u521d\u5fc3\u8005\u5411\u3051\u5305\u62ec\u7684\u6982\u8981"}]},{"@type":"WebSite","@id":"https:\/\/www.go-minder.com\/ja\/#website","url":"https:\/\/www.go-minder.com\/ja\/","name":"Go Minder Japanese - Your Hub for AI and Software Trends","description":"","publisher":{"@id":"https:\/\/www.go-minder.com\/ja\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.go-minder.com\/ja\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ja"},{"@type":"Organization","@id":"https:\/\/www.go-minder.com\/ja\/#organization","name":"Go Minder Japanese - Your Hub for AI and Software Trends","url":"https:\/\/www.go-minder.com\/ja\/","logo":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/www.go-minder.com\/ja\/#\/schema\/logo\/image\/","url":"https:\/\/www.go-minder.com\/ja\/wp-content\/uploads\/sites\/4\/2026\/01\/cropped-go-minder-favicon.png","contentUrl":"https:\/\/www.go-minder.com\/ja\/wp-content\/uploads\/sites\/4\/2026\/01\/cropped-go-minder-favicon.png","width":512,"height":512,"caption":"Go Minder Japanese - Your Hub for AI and Software Trends"},"image":{"@id":"https:\/\/www.go-minder.com\/ja\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/www.go-minder.com\/ja\/#\/schema\/person\/ef256a8b032a31e59f46aeef3bcceb85","name":"vpadmin","image":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/www.go-minder.com\/ja\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/56e0eb902506d9cea7c7e209205383146b8e81c0ef2eff693d9d5e0276b3d7e3?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/56e0eb902506d9cea7c7e209205383146b8e81c0ef2eff693d9d5e0276b3d7e3?s=96&d=mm&r=g","caption":"vpadmin"},"sameAs":["https:\/\/www.go-minder.com"],"url":"https:\/\/www.go-minder.com\/ja\/author\/vpadmin\/"}]}},"_links":{"self":[{"href":"https:\/\/www.go-minder.com\/ja\/wp-json\/wp\/v2\/posts\/427","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.go-minder.com\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.go-minder.com\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.go-minder.com\/ja\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.go-minder.com\/ja\/wp-json\/wp\/v2\/comments?post=427"}],"version-history":[{"count":0,"href":"https:\/\/www.go-minder.com\/ja\/wp-json\/wp\/v2\/posts\/427\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.go-minder.com\/ja\/wp-json\/wp\/v2\/media\/428"}],"wp:attachment":[{"href":"https:\/\/www.go-minder.com\/ja\/wp-json\/wp\/v2\/media?parent=427"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.go-minder.com\/ja\/wp-json\/wp\/v2\/categories?post=427"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.go-minder.com\/ja\/wp-json\/wp\/v2\/tags?post=427"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}