{"id":415,"date":"2026-03-25T09:47:43","date_gmt":"2026-03-25T09:47:43","guid":{"rendered":"https:\/\/www.go-minder.com\/vi\/visualizing-handoffs-between-departments-bpmn\/"},"modified":"2026-03-25T09:47:43","modified_gmt":"2026-03-25T09:47:43","slug":"visualizing-handoffs-between-departments-bpmn","status":"publish","type":"post","link":"https:\/\/www.go-minder.com\/vi\/visualizing-handoffs-between-departments-bpmn\/","title":{"rendered":"H\u01b0\u1edbng d\u1eabn BPMN: Tr\u1ef1c quan h\u00f3a c\u00e1c l\u1ea7n chuy\u1ec3n giao gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3"},"content":{"rendered":"
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\"Whimsical<\/figure>\n<\/div>\n

M\u1ed7i t\u1ed5 ch\u1ee9c ho\u1ea1t \u0111\u1ed9ng nh\u01b0 m\u1ed9t h\u1ec7 th\u1ed1ng c\u00e1c b\u1ed9 ph\u1eadn li\u00ean k\u1ebft v\u1edbi nhau. Khi c\u00f4ng vi\u1ec7c di chuy\u1ec3n t\u1eeb m\u1ed9t nh\u00f3m n\u00e0y sang nh\u00f3m kh\u00e1c, th\u01b0\u1eddng x\u1ea3y ra s\u1ef1 c\u1ea3n tr\u1edf. Nh\u1eefng kho\u1ea3nh kh\u1eafc chuy\u1ec3n giao n\u00e0y, \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 c\u00e1c l\u1ea7n chuy\u1ec3n giao, l\u00e0 nh\u1eefng \u0111i\u1ec3m then ch\u1ed1t trong quy tr\u00ecnh kinh doanh. M\u1ed9t qu\u00e1 tr\u00ecnh chuy\u1ec3n giao tr\u01a1n tru \u0111\u1ea3m b\u1ea3o t\u00ednh li\u00ean t\u1ee5c, trong khi m\u1ed9t li\u00ean k\u1ebft b\u1ecb \u0111\u1ee9t s\u1ebd t\u1ea1o ra \u0111i\u1ec3m ngh\u1ebdn v\u00e0 l\u1ed7i. Vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c ti\u00eau chu\u1ea9n Business Process Model and Notation (BPMN) cung c\u1ea5p m\u1ed9t ng\u00f4n ng\u1eef ph\u1ed5 qu\u00e1t \u0111\u1ec3 b\u1ea3n \u0111\u1ed3 h\u00f3a nh\u1eefng qu\u00e1 tr\u00ecnh chuy\u1ec3n giao n\u00e0y. H\u01b0\u1edbng d\u1eabn n\u00e0y kh\u00e1m ph\u00e1 c\u00e1ch tr\u1ef1c quan h\u00f3a c\u00e1c l\u1ea7n chuy\u1ec3n giao gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 nh\u1eb1m n\u00e2ng cao t\u00ednh minh b\u1ea1ch v\u1eadn h\u00e0nh.<\/p>\n

\ud83d\udd0d T\u1ea1i sao vi\u1ec7c tr\u1ef1c quan h\u00f3a chuy\u1ec3n giao l\u1ea1i quan tr\u1ecdng<\/h2>\n

C\u00e1c r\u00e0o c\u1ea3n quy tr\u00ecnh l\u00e0 m\u1ed9t th\u00e1ch th\u1ee9c ph\u1ed5 bi\u1ebfn trong c\u00e1c t\u1ed5 ch\u1ee9c l\u1edbn. C\u00e1c b\u1ed9 ph\u1eadn th\u01b0\u1eddng t\u1eadp trung v\u00e0o c\u00e1c nhi\u1ec7m v\u1ee5 c\u1ee5 th\u1ec3 c\u1ee7a m\u00ecnh m\u00e0 kh\u00f4ng c\u00f3 c\u00e1i nh\u00ecn r\u00f5 r\u00e0ng v\u1ec1 to\u00e0n b\u1ed9 lu\u1ed3ng c\u00f4ng vi\u1ec7c. Khi m\u1ed9t l\u1ea7n chuy\u1ec3n giao kh\u00f4ng \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh r\u00f5 r\u00e0ng, s\u1ebd n\u1ea3y sinh m\u1ed9t s\u1ed1 v\u1ea5n \u0111\u1ec1:<\/p>\n

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  • M\u1ea5t m\u00e1t th\u00f4ng tin:<\/strong>B\u1ed1i c\u1ea3nh quan tr\u1ecdng c\u00f3 th\u1ec3 b\u1ecb m\u1ea5t khi chuy\u1ec3n m\u1ed9t nhi\u1ec7m v\u1ee5 gi\u1eefa c\u00e1c nh\u00f3m.<\/li>\n
  • Ch\u1eadm tr\u1ec5:<\/strong>S\u1ef1 kh\u00f4ng ch\u1eafc ch\u1eafn v\u1ec1 ch\u1ee7 s\u1edf h\u1eefu d\u1eabn \u0111\u1ebfn c\u00e1c kho\u1ea3ng th\u1eddi gian ch\u1edd \u0111\u1ee3i.<\/li>\n
  • Ph\u1ea3i l\u00e0m l\u1ea1i:<\/strong>L\u1ed7i t\u1ea1i \u0111i\u1ec3m chuy\u1ec3n giao bu\u1ed9c quy tr\u00ecnh ph\u1ea3i kh\u1edfi \u0111\u1ed9ng l\u1ea1i.<\/li>\n
  • Kho\u1ea3ng tr\u1ed1ng tr\u00e1ch nhi\u1ec7m:<\/strong>Tr\u1edf n\u00ean kh\u00f4ng r\u00f5 ai l\u00e0 ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho b\u01b0\u1edbc ti\u1ebfp theo.<\/li>\n<\/ul>\n

    Vi\u1ec7c tr\u1ef1c quan h\u00f3a c\u00e1c t\u01b0\u01a1ng t\u00e1c n\u00e0y b\u1eb1ng BPMN gi\u00fap c\u00e1c b\u00ean li\u00ean quan nh\u00ecn th\u1ea5y lu\u1ed3ng c\u00f4ng vi\u1ec7c. N\u00f3 bi\u1ebfn nh\u1eefng th\u1ecfa thu\u1eadn b\u1eb1ng l\u1eddi n\u00f3i tr\u1eebu t\u01b0\u1ee3ng th\u00e0nh c\u00e1c s\u01a1 \u0111\u1ed3 c\u1ee5 th\u1ec3. S\u1ef1 r\u00f5 r\u00e0ng n\u00e0y gi\u1ea3m thi\u1ec3u s\u1ef1 m\u01a1 h\u1ed3 v\u00e0 \u0111\u1eb7t ra k\u1ef3 v\u1ecdng cho m\u1ed7i ng\u01b0\u1eddi tham gia v\u00e0o quy tr\u00ecnh.<\/p>\n

    \ud83c\udfd7\ufe0f C\u1ea5u tr\u00fac c\u1ee7a m\u1ed9t l\u1ea7n chuy\u1ec3n giao quy tr\u00ecnh<\/h2>\n

    Trong BPMN, m\u1ed9t l\u1ea7n chuy\u1ec3n giao kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 m\u1ed9t m\u0169i t\u00ean n\u1ed1i hai h\u00ecnh ch\u1eef nh\u1eadt. N\u00f3 \u0111\u1ea1i di\u1ec7n cho vi\u1ec7c chuy\u1ec3n giao tr\u00e1ch nhi\u1ec7m, d\u1eef li\u1ec7u ho\u1eb7c quy\u1ec1n l\u1ef1c. Hi\u1ec3u r\u00f5 c\u00e1c th\u00e0nh ph\u1ea7n l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft \u0111\u1ec3 m\u00f4 h\u00ecnh h\u00f3a ch\u00ednh x\u00e1c.<\/p>\n

    1. C\u00e1c Pool v\u00e0 Lanes<\/h3>\n

    C\u1ea5u tr\u00fac tr\u1ef1c quan c\u1ee7a s\u01a1 \u0111\u1ed3 BPMN d\u1ef1a tr\u00ean c\u00e1c Pool v\u00e0 Lanes.<\/p>\n

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    • Pool:<\/strong>\u0110\u1ea1i di\u1ec7n cho c\u00e1c b\u00ean tham gia ho\u1eb7c t\u1ed5 ch\u1ee9c ri\u00eang bi\u1ec7t. Trong b\u1ed1i c\u1ea3nh n\u1ed9i b\u1ed9, m\u1ed9t pool c\u00f3 th\u1ec3 \u0111\u1ea1i di\u1ec7n cho to\u00e0n b\u1ed9 c\u00f4ng ty.<\/li>\n
    • Lanes:<\/strong>C\u00e1c ph\u00e2n v\u00f9ng nh\u1ecf b\u00ean trong m\u1ed9t pool. Ch\u00fang th\u01b0\u1eddng \u0111\u1ea1i di\u1ec7n cho c\u00e1c ph\u00f2ng ban, vai tr\u00f2 ho\u1eb7c nh\u00f3m.<\/li>\n<\/ul>\n

      Khi c\u00f4ng vi\u1ec7c di chuy\u1ec3n t\u1eeb m\u1ed9t lane n\u00e0y sang lane kh\u00e1c, n\u00f3 th\u1ec3 hi\u1ec7n m\u1ed9t l\u1ea7n chuy\u1ec3n giao gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn. Bi\u00ean gi\u1edbi tr\u1ef1c quan c\u1ee7a lane l\u00e0 khu v\u1ef1c then ch\u1ed1t n\u01a1i quy tr\u00ecnh thay \u0111\u1ed5i ch\u1ee7 s\u1edf h\u1eefu.<\/p>\n

      2. Lu\u1ed3ng tr\u00ecnh t\u1ef1 so v\u1edbi lu\u1ed3ng tin nh\u1eafn<\/h3>\n

      Kh\u00f4ng ph\u1ea3i m\u1ecdi k\u1ebft n\u1ed1i n\u00e0o c\u0169ng gi\u1ed1ng nhau. Lo\u1ea1i \u0111\u01b0\u1eddng n\u1ed1i \u0111\u01b0\u1ee3c d\u00f9ng \u0111\u1ec3 k\u1ebft n\u1ed1i c\u00e1c nhi\u1ec7m v\u1ee5 s\u1ebd x\u00e1c \u0111\u1ecbnh b\u1ea3n ch\u1ea5t c\u1ee7a l\u1ea7n chuy\u1ec3n giao.<\/p>\n

        \n
      • Lu\u1ed3ng tr\u00ecnh t\u1ef1:<\/strong>D\u00f9ng cho c\u00e1c b\u01b0\u1edbc n\u1eb1m trong c\u00f9ng m\u1ed9t b\u00ean tham gia ho\u1eb7c lane. N\u00f3 cho bi\u1ebft th\u1ee9 t\u1ef1 th\u1ef1c hi\u1ec7n.<\/li>\n
      • Lu\u1ed3ng tin nh\u1eafn:<\/strong>D\u00f9ng khi th\u00f4ng tin \u0111\u01b0\u1ee3c truy\u1ec1n gi\u1eefa c\u00e1c b\u00ean tham gia kh\u00e1c nhau. \u0110\u00e2y l\u00e0 k\u00fd hi\u1ec7u chu\u1ea9n cho c\u00e1c l\u1ea7n chuy\u1ec3n giao gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn.<\/li>\n<\/ul>\n

        S\u1eed d\u1ee5ng \u0111\u00fang lo\u1ea1i lu\u1ed3ng s\u1ebd ng\u0103n ng\u1eeba s\u1ef1 nh\u1ea7m l\u1eabn. M\u1ed9t \u0111\u01b0\u1eddng li\u1ec1n th\u1ec3 hi\u1ec7n vi\u1ec7c chuy\u1ec3n quy\u1ec1n ki\u1ec3m so\u00e1t ngay l\u1eadp t\u1ee9c trong m\u1ed9t nh\u00f3m. M\u1ed9t m\u0169i t\u00ean h\u1edf th\u1ec3 hi\u1ec7n m\u1ed9t y\u00eau c\u1ea7u ho\u1eb7c trao \u0111\u1ed5i d\u1eef li\u1ec7u gi\u1eefa c\u00e1c th\u1ef1c th\u1ec3 ri\u00eang bi\u1ec7t.<\/p>\n

        \ud83d\udcca C\u00e1c t\u00ecnh hu\u1ed1ng chuy\u1ec3n giao ph\u1ed5 bi\u1ebfn v\u00e0 c\u00e1c th\u00e0nh ph\u1ea7n BPMN<\/h2>\n

        C\u00e1c lo\u1ea1i c\u00f4ng vi\u1ec7c kh\u00e1c nhau \u0111\u00f2i h\u1ecfi c\u00e1c k\u1ef9 thu\u1eadt m\u00f4 h\u00ecnh h\u00f3a kh\u00e1c nhau. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 ph\u00e2n t\u00edch c\u00e1c t\u00ecnh hu\u1ed1ng ph\u1ed5 bi\u1ebfn th\u01b0\u1eddng g\u1eb7p trong qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn.<\/p>\n\n\n\n\n\n\n\n\n
        T\u00ecnh hu\u1ed1ng<\/th>\nY\u1ebfu t\u1ed1 BPMN<\/th>\nCh\u1ec9 b\u00e1o tr\u1ef1c quan<\/th>\n<\/tr>\n<\/thead>\n
        Ho\u00e0n th\u00e0nh nhi\u1ec7m v\u1ee5<\/td>\nK\u1ebft th\u00fac nhi\u1ec7m v\u1ee5<\/td>\nV\u00f2ng tr\u00f2n \u0111\u1ea7y<\/td>\n<\/tr>\n
        Y\u00eau c\u1ea7u h\u00e0nh \u0111\u1ed9ng<\/td>\nS\u1ef1 ki\u1ec7n tin nh\u1eafn trung gian<\/td>\nV\u00f2ng tr\u00f2n n\u00e9t \u0111\u1ee9t c\u00f3 bi\u1ec3u t\u01b0\u1ee3ng phong b\u00ec<\/td>\n<\/tr>\n
        C\u1ea7n ph\u00ea duy\u1ec7t<\/td>\nC\u1ed5ng quy\u1ebft \u0111\u1ecbnh lo\u1ea1i tr\u1eeb<\/td>\nH\u00ecnh thoi c\u00f3 d\u1ea5u X<\/td>\n<\/tr>\n
        Chuy\u1ec3n d\u1eef li\u1ec7u<\/td>\n\u0110\u1ed1i t\u01b0\u1ee3ng d\u1eef li\u1ec7u<\/td>\nBi\u1ec3u t\u01b0\u1ee3ng trang<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

        Nh\u1eadn di\u1ec7n c\u00e1c k\u00fd hi\u1ec7u n\u00e0y gi\u00fap x\u00e2y d\u1ef1ng s\u01a1 \u0111\u1ed3 ph\u1ea3n \u00e1nh ch\u00ednh x\u00e1c th\u1ef1c t\u1ebf ho\u1ea1t \u0111\u1ed9ng kinh doanh. V\u00ed d\u1ee5, n\u1ebfu \u0111\u1ed9i b\u00e1n h\u00e0ng g\u1eedi h\u1ee3p \u0111\u1ed3ng cho b\u1ed9 ph\u1eadn ph\u00e1p l\u00fd, m\u1ed9t lu\u1ed3ng tin nh\u1eafn s\u1ebd k\u1ebft n\u1ed1i \u201cNhi\u1ec7m v\u1ee5 B\u00e1n h\u00e0ng\u201d v\u1edbi \u201cNhi\u1ec7m v\u1ee5 Xem x\u00e9t Ph\u00e1p l\u00fd\u201d. N\u1ebfu ph\u00e1p l\u00fd tr\u1ea3 l\u1ea1i h\u1ee3p \u0111\u1ed3ng \u0111\u1ec3 ch\u1ec9nh s\u1eeda, m\u1ed9t lu\u1ed3ng tin nh\u1eafn m\u1edbi s\u1ebd ch\u1ec9 ra \u0111\u01b0\u1eddng \u0111i tr\u1ea3 l\u1ea1i.<\/p>\n

        \ud83d\uded1 X\u1eed l\u00fd c\u00e1c ngo\u1ea1i l\u1ec7 v\u00e0 \u0111i\u1ec3m ra quy\u1ebft \u0111\u1ecbnh<\/h2>\n

        M\u1ed9t quy tr\u00ecnh ho\u00e0n h\u1ea3o hi\u1ebfm khi t\u1ed3n t\u1ea1i. C\u00e1c t\u00ecnh hu\u1ed1ng th\u1ef1c t\u1ebf bao g\u1ed3m c\u00e1c ngo\u1ea1i l\u1ec7, t\u1eeb ch\u1ed1i v\u00e0 tr\u00ec ho\u00e3n. Vi\u1ec7c tr\u1ef1c quan h\u00f3a hi\u1ec7u qu\u1ea3 ph\u1ea3i t\u00ednh \u0111\u1ebfn nh\u1eefng kh\u1ea3 n\u0103ng n\u00e0y.<\/p>\n

        C\u1ed5ng ra quy\u1ebft \u0111\u1ecbnh<\/h3>\n

        Khi m\u1ed9t b\u1ed9 ph\u1eadn nh\u1eadn \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u, h\u1ecd th\u01b0\u1eddng c\u1ea7n \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh. M\u1ed9t c\u1ed5ng lo\u1ea1i tr\u1eeb cho ph\u00e9p b\u1ea1n m\u00f4 h\u00ecnh h\u00f3a c\u00e1c nh\u00e1nh kh\u00e1c nhau d\u1ef1a tr\u00ean c\u00e1c \u0111i\u1ec1u ki\u1ec7n.<\/p>\n

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        • Nh\u00e1nh A:<\/strong> Y\u00eau c\u1ea7u \u0111\u01b0\u1ee3c ch\u1ea5p thu\u1eadn. Quy tr\u00ecnh ti\u1ebfp t\u1ee5c sang b\u1ed9 ph\u1eadn ti\u1ebfp theo.<\/li>\n
        • Nh\u00e1nh B:<\/strong> Y\u00eau c\u1ea7u b\u1ecb t\u1eeb ch\u1ed1i. Quy tr\u00ecnh quay l\u1ea1i ng\u01b0\u1eddi g\u1eedi ban \u0111\u1ea7u \u0111\u1ec3 ch\u1ec9nh s\u1eeda.<\/li>\n<\/ul>\n

          G\u1eafn nh\u00e3n r\u00f5 r\u00e0ng cho c\u00e1c nh\u00e1nh n\u00e0y l\u00e0 r\u1ea5t quan tr\u1ecdng. M\u1ed9t nh\u00e3n \u0111\u01a1n gi\u1ea3n nh\u01b0 \u201cC\u00f3\u201d hay \u201cKh\u00f4ng\u201d th\u01b0\u1eddng kh\u00f4ng \u0111\u1ee7. C\u00e1c nh\u00e3n m\u00f4 t\u1ea3 nh\u01b0 \u201c\u0110i\u1ec1u ki\u1ec7n \u0111\u00e1p \u1ee9ng\u201d ho\u1eb7c \u201cC\u1ea7n ch\u1ec9nh s\u1eeda\u201d cung c\u1ea5p b\u1ed1i c\u1ea3nh t\u1ed1t h\u01a1n.<\/p>\n

          S\u1ef1 ki\u1ec7n ngo\u1ea1i l\u1ec7<\/h3>\n

          \u0110\u00f4i khi, m\u1ed9t quy tr\u00ecnh d\u1eebng l\u1ea1i m\u1ed9t c\u00e1ch b\u1ea5t ng\u1edd. C\u00e1c s\u1ef1 ki\u1ec7n b\u1eaft gi\u1eef trung gian c\u00f3 th\u1ec3 ghi nh\u1eadn c\u00e1c s\u1ef1 gi\u00e1n \u0111o\u1ea1n. V\u00ed d\u1ee5, n\u1ebfu vi\u1ec7c chuy\u1ec3n giao th\u1ea5t b\u1ea1i do h\u1ec7 th\u1ed1ng ng\u1eebng ho\u1ea1t \u0111\u1ed9ng, m\u1ed9t s\u1ef1 ki\u1ec7n l\u1ed7i c\u00f3 th\u1ec3 k\u00edch ho\u1ea1t th\u00f4ng b\u00e1o \u0111\u1ebfn ng\u01b0\u1eddi qu\u1ea3n l\u00fd ph\u1ee5 tr\u00e1ch.<\/p>\n

          Vi\u1ec7c ghi ch\u00e9p c\u00e1c \u0111i\u1ec3m l\u1ed7i n\u00e0y \u0111\u1ea3m b\u1ea3o quy tr\u00ecnh c\u00f3 kh\u1ea3 n\u0103ng ch\u1ecbu \u0111\u1ef1ng. N\u00f3 chuy\u1ec3n tr\u1ecdng t\u00e2m t\u1eeb vi\u1ec7c th\u1ef1c hi\u1ec7n l\u00fd t\u01b0\u1edfng sang v\u1eadn h\u00e0nh b\u1ec1n v\u1eefng.<\/p>\n

          \ud83d\udcdd \u0110\u1ed1i t\u01b0\u1ee3ng d\u1eef li\u1ec7u v\u00e0 trao \u0111\u1ed5i th\u00f4ng tin<\/h2>\n

          Vi\u1ec7c chuy\u1ec3n giao th\u01b0\u1eddng li\u00ean quan \u0111\u1ebfn d\u1eef li\u1ec7u, ch\u1ee9 kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 nhi\u1ec7m v\u1ee5. Th\u00f4ng tin n\u00e0o \u0111i k\u00e8m theo c\u00f4ng vi\u1ec7c khi n\u00f3 di chuy\u1ec3n gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn? Trong BPMN, c\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng d\u1eef li\u1ec7u \u0111\u1ea1i di\u1ec7n cho th\u00f4ng tin n\u00e0y.<\/p>\n

            \n
          • D\u1eef li\u1ec7u \u0111\u1ea7u v\u00e0o:<\/strong> \u0110i\u1ec1u m\u00e0 b\u1ed9 ph\u1eadn nh\u1eadn c\u1ea7n \u0111\u1ec3 b\u1eaft \u0111\u1ea7u nhi\u1ec7m v\u1ee5 c\u1ee7a h\u1ecd.<\/li>\n
          • D\u1eef li\u1ec7u \u0111\u1ea7u ra:<\/strong> \u0110i\u1ec1u m\u00e0 b\u1ed9 ph\u1eadn g\u1eedi cung c\u1ea5p khi ho\u00e0n th\u00e0nh.<\/li>\n<\/ul>\n

            Vi\u1ec7c tr\u1ef1c quan h\u00f3a c\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng d\u1eef li\u1ec7u c\u00f9ng v\u1edbi c\u00e1c nhi\u1ec7m v\u1ee5 gi\u00fap l\u00e0m r\u00f5 nh\u1eefng g\u00ec \u0111\u01b0\u1ee3c chuy\u1ec3n giao v\u1ec1 m\u1eb7t v\u1eadt l\u00fd hay k\u1ef9 thu\u1eadt s\u1ed1. \u0110i\u1ec1u n\u00e0y ng\u0103n ng\u1eeba hi\u1ec7n t\u01b0\u1ee3ng ‘h\u1ed9p \u0111en’ khi m\u1ed9t b\u1ed9 ph\u1eadn cho r\u1eb1ng b\u1ed9 ph\u1eadn kia \u0111\u00e3 c\u00f3 \u0111\u1ea7y \u0111\u1ee7 b\u1ed1i c\u1ea3nh c\u1ea7n thi\u1ebft.<\/p>\n

            V\u00ed d\u1ee5, khi B\u1ed9 ph\u1eadn Ti\u1ebfp th\u1ecb g\u1eedi b\u1ea3n t\u00f3m t\u1eaft chi\u1ebfn d\u1ecbch \u0111\u1ebfn B\u1ed9 ph\u1eadn Thi\u1ebft k\u1ebf:<\/p>\n

              \n
            • Nhi\u1ec7m v\u1ee5:<\/strong> T\u1ea1o t\u00e0i s\u1ea3n h\u00ecnh \u1ea3nh.<\/li>\n
            • \u0110\u1ed1i t\u01b0\u1ee3ng d\u1eef li\u1ec7u:<\/strong> H\u01b0\u1edbng d\u1eabn th\u01b0\u01a1ng hi\u1ec7u, B\u1ea3n t\u00f3m t\u1eaft chi\u1ebfn d\u1ecbch, B\u00e1o c\u00e1o v\u1ec1 \u0111\u1ed1i t\u01b0\u1ee3ng m\u1ee5c ti\u00eau.<\/li>\n<\/ul>\n

              B\u1eb1ng c\u00e1ch \u0111\u1eb7t c\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng n\u00e0y g\u1ea7n lu\u1ed3ng tin nh\u1eafn, s\u01a1 \u0111\u1ed3 r\u00f5 r\u00e0ng n\u00eau b\u1eadt nh\u1eefng g\u00ec ph\u1ea3i \u0111i k\u00e8m theo m\u1ee5c c\u00f4ng vi\u1ec7c.<\/p>\n

              \ud83e\udd1d C\u00e1c chi\u1ebfn l\u01b0\u1ee3c m\u00f4 h\u00ecnh h\u00f3a h\u1ee3p t\u00e1c<\/h2>\n

              Vi\u1ec7c t\u1ea1o ra m\u1ed9t s\u01a1 \u0111\u1ed3 BPMN ch\u00ednh x\u00e1c \u0111\u00f2i h\u1ecfi s\u1ef1 \u0111\u00f3ng g\u00f3p t\u1eeb c\u00e1c b\u1ed9 ph\u1eadn tham gia. D\u1ef1a ho\u00e0n to\u00e0n v\u00e0o c\u00e1c chuy\u00ean gia ph\u00e2n t\u00edch quy tr\u00ecnh th\u01b0\u1eddng d\u1eabn \u0111\u1ebfn kho\u1ea3ng tr\u1ed1ng trong hi\u1ec3u bi\u1ebft. C\u00e1c chi\u1ebfn l\u01b0\u1ee3c sau \u0111\u00e2y \u0111\u1ea3m b\u1ea3o s\u1ef1 \u0111\u1ed3ng thu\u1eadn c\u1ee7a c\u00e1c b\u00ean li\u00ean quan.<\/p>\n

                \n
              • Bu\u1ed5i l\u00e0m vi\u1ec7c nh\u00f3m:<\/strong> T\u1eadp h\u1ee3p \u0111\u1ea1i di\u1ec7n t\u1eeb m\u1ed7i b\u1ed9 ph\u1eadn \u0111\u1ec3 xem x\u00e9t s\u01a1 \u0111\u1ed3 b\u1ea3n nh\u00e1p.<\/li>\n
              • X\u00e1c minh:<\/strong> Y\u00eau c\u1ea7u c\u00e1c tr\u01b0\u1edfng b\u1ed9 ph\u1eadn x\u00e1c nh\u1eadn r\u1eb1ng lu\u1ed3ng c\u00f4ng vi\u1ec7c ph\u00f9 h\u1ee3p v\u1edbi th\u1ef1c t\u1ebf h\u00e0ng ng\u00e0y c\u1ee7a h\u1ecd.<\/li>\n
              • R\u00f5 r\u00e0ng vai tr\u00f2:<\/strong> \u0110\u1ea3m b\u1ea3o m\u1ed7i l\u00e0n \u0111\u01b0\u1eddng \u0111\u1ec1u c\u00f3 ng\u01b0\u1eddi s\u1edf h\u1eefu ho\u1eb7c vai tr\u00f2 \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh r\u00f5 r\u00e0ng.<\/li>\n
              • Tinh ch\u1ec9nh theo t\u1eebng b\u01b0\u1edbc:<\/strong> Xem s\u01a1 \u0111\u1ed3 nh\u01b0 m\u1ed9t t\u00e0i li\u1ec7u s\u1ed1ng, lu\u00f4n thay \u0111\u1ed5i theo s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p.<\/li>\n<\/ul>\n

                C\u00e1ch ti\u1ebfp c\u1eadn h\u1ee3p t\u00e1c n\u00e0y x\u00e2y d\u1ef1ng tinh th\u1ea7n s\u1edf h\u1eefu. Khi c\u00e1c b\u1ed9 ph\u1eadn th\u1ea5y c\u00e1c h\u1ea1n ch\u1ebf v\u00e0 y\u00eau c\u1ea7u c\u1ee5 th\u1ec3 c\u1ee7a h\u1ecd \u0111\u01b0\u1ee3c ph\u1ea3n \u00e1nh trong m\u00f4 h\u00ecnh, h\u1ecd s\u1ebd c\u00f3 xu h\u01b0\u1edbng tu\u00e2n th\u1ee7 quy tr\u00ecnh h\u01a1n.<\/p>\n

                \u26a0\ufe0f Nh\u1eefng sai l\u1ea7m ph\u1ed5 bi\u1ebfn trong vi\u1ec7c tr\u1ef1c quan h\u00f3a chuy\u1ec3n giao<\/h2>\n

                Ngay c\u1ea3 nh\u1eefng ng\u01b0\u1eddi m\u00f4 h\u00ecnh h\u00f3a c\u00f3 kinh nghi\u1ec7m c\u0169ng m\u1eafc sai l\u1ea7m. Vi\u1ec7c nh\u1eadn th\u1ee9c \u0111\u01b0\u1ee3c nh\u1eefng l\u1ed7i ph\u1ed5 bi\u1ebfn s\u1ebd gi\u00fap duy tr\u00ec t\u00ednh to\u00e0n v\u1eb9n c\u1ee7a s\u01a1 \u0111\u1ed3.<\/p>\n

                1. L\u00e0m ph\u1ee9c t\u1ea1p h\u00f3a lu\u1ed3ng c\u00f4ng vi\u1ec7c<\/h3>\n

                C\u1ed1 g\u1eafng th\u1ec3 hi\u1ec7n t\u1eebng b\u01b0\u1edbc vi m\u00f4 c\u00f3 th\u1ec3 l\u00e0m m\u1edd \u0111i c\u00e1c \u0111i\u1ec3m chuy\u1ec3n giao ch\u00ednh. Gi\u1eef cho c\u00e1i nh\u00ecn t\u1ed5ng th\u1ec3 lu\u00f4n r\u00f5 r\u00e0ng. Ch\u1ec9 \u0111i s\u00e2u v\u00e0o c\u00e1c quy tr\u00ecnh con khi c\u1ea7n thi\u1ebft \u0111\u1ec3 cung c\u1ea5p chi ti\u1ebft.<\/p>\n

                2. B\u1ecf qua y\u1ebfu t\u1ed1 th\u1eddi gian<\/h3>\n

                M\u1ed9t s\u1ed1 chuy\u1ec3n giao l\u00e0 t\u1ee9c th\u00ec, trong khi nh\u1eefng chuy\u1ec3n giao kh\u00e1c ph\u1ea3i ch\u1edd \u0111\u1ebfn m\u1ed9t th\u1eddi \u0111i\u1ec3m c\u1ee5 th\u1ec3. BPMN ti\u00eau chu\u1ea9n kh\u00f4ng ghi nh\u1eadn th\u1eddi gian m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng trong c\u00e1c k\u00fd hi\u1ec7u c\u01a1 b\u1ea3n. Tuy nhi\u00ean, b\u1ea1n c\u00f3 th\u1ec3 ghi ch\u00fa c\u00e1c k\u1ef3 v\u1ecdng v\u1ec1 th\u1eddi gian g\u1ea7n lu\u1ed3ng tin nh\u1eafn.<\/p>\n

                3. Nh\u00e3n kh\u00f4ng r\u00f5 r\u00e0ng<\/h3>\n

                C\u00e1c nh\u00e3n nh\u01b0 \u201cQuy tr\u00ecnh\u201d ho\u1eb7c \u201cNhi\u1ec7m v\u1ee5\u201d qu\u00e1 chung chung. H\u00e3y s\u1eed d\u1ee5ng c\u00e1c \u0111\u1ed9ng t\u1eeb mang t\u00ednh h\u00e0nh \u0111\u1ed9ng nh\u01b0 \u201cDuy\u1ec7t h\u00f3a \u0111\u01a1n\u201d ho\u1eb7c \u201cG\u1eedi s\u1ea3n ph\u1ea9m\u201d. T\u00ednh c\u1ee5 th\u1ec3 s\u1ebd h\u1ed7 tr\u1ee3 vi\u1ec7c hi\u1ec3u r\u00f5 h\u01a1n.<\/p>\n

                4. Vai tr\u00f2 b\u1ecb thi\u1ebfu<\/h3>\n

                M\u1ed7i l\u00e0n ph\u1ea3i \u0111\u1ea1i di\u1ec7n cho m\u1ed9t c\u00e1 nh\u00e2n ho\u1eb7c nh\u00f3m. N\u1ebfu m\u1ed9t l\u00e0n tr\u1ed1ng, quy tr\u00ecnh s\u1ebd c\u00f3 kho\u1ea3ng tr\u1ed1ng. \u0110\u1ea3m b\u1ea3o m\u1ed7i \u0111i\u1ec3m chuy\u1ec3n giao \u0111\u1ec1u c\u00f3 ng\u01b0\u1eddi nh\u1eadn \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh r\u00f5 r\u00e0ng.<\/p>\n

                \ud83d\udcc8 \u0110o l\u01b0\u1eddng th\u00e0nh c\u00f4ng c\u1ee7a vi\u1ec7c chuy\u1ec3n giao<\/h2>\n

                Sau khi quy tr\u00ecnh \u0111\u01b0\u1ee3c minh h\u1ecda v\u00e0 tri\u1ec3n khai, b\u1ea1n c\u1ea7n c\u00e1c ch\u1ec9 s\u1ed1 \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t. B\u1ea3n \u0111\u1ed3 ch\u00ednh n\u00f3 kh\u00f4ng \u0111o l\u01b0\u1eddng th\u00e0nh c\u00f4ng, nh\u01b0ng cung c\u1ea5p n\u1ec1n t\u1ea3ng \u0111\u1ec3 \u0111o l\u01b0\u1eddng.<\/p>\n

                  \n
                • Th\u1eddi gian chu k\u1ef3:<\/strong> Th\u1eddi gian bao l\u00e2u \u0111\u1ec3 c\u00f4ng vi\u1ec7c di chuy\u1ec3n t\u1eeb l\u00e0n A sang l\u00e0n B?<\/li>\n
                • T\u1ef7 l\u1ec7 t\u00e1i th\u1ef1c hi\u1ec7n:<\/strong> C\u00f4ng vi\u1ec7c quay l\u1ea1i t\u1eeb l\u00e0n B v\u1ec1 l\u00e0n A x\u1ea3y ra bao nhi\u00eau l\u1ea7n?<\/li>\n
                • T\u1ef7 l\u1ec7 ho\u00e0n th\u00e0nh:<\/strong>T\u1ef7 l\u1ec7 ph\u1ea7n tr\u0103m c\u00e1c chuy\u1ec3n giao \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh m\u00e0 kh\u00f4ng c\u00f3 l\u1ed7i l\u00e0 bao nhi\u00eau?<\/li>\n<\/ul>\n

                  Theo d\u00f5i c\u00e1c ch\u1ec9 s\u1ed1 n\u00e0y gi\u00fap b\u1ea1n x\u00e1c \u0111\u1ecbnh nh\u1eefng \u0111i\u1ec3m chuy\u1ec3n giao n\u00e0o l\u00e0 \u0111i\u1ec3m y\u1ebfu. Sau \u0111\u00f3, b\u1ea1n c\u00f3 th\u1ec3 t\u1eadp trung n\u1ed7 l\u1ef1c c\u1ea3i ti\u1ebfn v\u00e0o nh\u1eefng chuy\u1ec3n ti\u1ebfp c\u1ee5 th\u1ec3 \u0111\u00f3.<\/p>\n

                  \ud83d\ude80 Nh\u1eefng c\u00e2n nh\u1eafc trong t\u01b0\u01a1ng lai<\/h2>\n

                  Khi c\u00f4ng ngh\u1ec7 ph\u00e1t tri\u1ec3n, b\u1ea3n ch\u1ea5t c\u1ee7a vi\u1ec7c chuy\u1ec3n giao thay \u0111\u1ed5i. C\u00e1c c\u00f4ng c\u1ee5 t\u1ef1 \u0111\u1ed9ng h\u00f3a hi\u1ec7n nay c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n m\u1ed9t ph\u1ea7n quy tr\u00ecnh m\u00e0 kh\u00f4ng c\u1ea7n can thi\u1ec7p c\u1ee7a con ng\u01b0\u1eddi. Trong BPMN, \u0111i\u1ec1u n\u00e0y th\u01b0\u1eddng \u0111\u01b0\u1ee3c bi\u1ec3u di\u1ec5n b\u1eb1ng c\u00e1c Nhi\u1ec7m v\u1ee5 D\u1ecbch v\u1ee5.<\/p>\n

                  Khi m\u1ed9t nhi\u1ec7m v\u1ee5 \u0111\u01b0\u1ee3c t\u1ef1 \u0111\u1ed9ng h\u00f3a, vi\u1ec7c chuy\u1ec3n giao tr\u1edf th\u00e0nh h\u1ec7 th\u1ed1ng sang h\u1ec7 th\u1ed1ng. Vi\u1ec7c minh h\u1ecda ph\u1ea3i ph\u1ea3n \u00e1nh s\u1ef1 thay \u0111\u1ed5i n\u00e0y. Thay v\u00ec m\u1ed9t con ng\u01b0\u1eddi nh\u1eadn nhi\u1ec7m v\u1ee5, m\u1ed9t h\u1ec7 th\u1ed1ng s\u1ebd nh\u1eadn t\u00edn hi\u1ec7u k\u00edch ho\u1ea1t. Hi\u1ec3u r\u00f5 s\u1ef1 kh\u00e1c bi\u1ec7t n\u00e0y l\u00e0 \u0111i\u1ec1u then ch\u1ed1t trong thi\u1ebft k\u1ebf quy tr\u00ecnh hi\u1ec7n \u0111\u1ea1i.<\/p>\n

                  H\u01a1n n\u1eefa, vi\u1ec7c t\u00edch h\u1ee3p ph\u00e2n t\u00edch d\u1eef li\u1ec7u v\u00e0o c\u00e1c m\u00f4 h\u00ecnh quy tr\u00ecnh \u0111ang tr\u1edf th\u00e0nh ti\u00eau chu\u1ea9n. K\u1ebft n\u1ed1i s\u01a1 \u0111\u1ed3 BPMN v\u1edbi b\u1ea3ng \u0111i\u1ec1u khi\u1ec3n d\u1eef li\u1ec7u th\u1eddi gian th\u1ef1c gi\u00fap c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd theo d\u00f5i tr\u1ea1ng th\u00e1i chuy\u1ec3n giao tr\u1ef1c ti\u1ebfp. \u0110i\u1ec1u n\u00e0y gi\u00fap l\u1ea5p \u0111\u1ea7y kho\u1ea3ng c\u00e1ch gi\u1eefa m\u00f4 h\u00ecnh t\u0129nh v\u00e0 th\u1ef1c t\u1ebf \u0111\u1ed9ng c\u1ee7a ho\u1ea1t \u0111\u1ed9ng v\u1eadn h\u00e0nh.<\/p>\n

                  \ud83d\udee0\ufe0f Danh s\u00e1ch ki\u1ec3m tra tri\u1ec3n khai<\/h2>\n

                  Tr\u01b0\u1edbc khi ho\u00e0n t\u1ea5t b\u1ea3n \u0111\u1ed3 quy tr\u00ecnh, h\u00e3y xem x\u00e9t danh s\u00e1ch ki\u1ec3m tra sau \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o m\u1ecdi vi\u1ec7c chuy\u1ec3n giao \u0111\u1ec1u r\u00f5 r\u00e0ng.<\/p>\n

                    \n
                  • \u2610 T\u1ea5t c\u1ea3 c\u00e1c l\u00e0n \u0111\u1ec1u \u0111\u01b0\u1ee3c ghi nh\u00e3n b\u1eb1ng t\u00ean b\u1ed9 ph\u1eadn c\u1ee5 th\u1ec3 ch\u1ee9?<\/li>\n
                  • \u2610 M\u1ed7i vi\u1ec7c chuy\u1ec3n giao \u0111\u1ec1u \u0111\u01b0\u1ee3c bi\u1ec3u di\u1ec5n b\u1eb1ng Lu\u1ed3ng tin nh\u1eafn ch\u1ee9?<\/li>\n
                  • \u2610 C\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng d\u1eef li\u1ec7u c\u00f3 \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh r\u00f5 r\u00e0ng cho m\u1ed7i l\u1ea7n chuy\u1ec3n giao ch\u1ee9?<\/li>\n
                  • \u2610 C\u00e1c tr\u01b0\u1eddng h\u1ee3p ngo\u1ea1i l\u1ec7 v\u00e0 \u0111\u01b0\u1eddng d\u1eabn t\u1eeb ch\u1ed1i c\u00f3 \u0111\u01b0\u1ee3c m\u00f4 h\u00ecnh h\u00f3a ch\u1ee9?<\/li>\n
                  • \u2610 C\u00e1c b\u00ean li\u00ean quan \u0111\u00e3 x\u00e1c nh\u1eadn s\u01a1 \u0111\u1ed3 n\u00e0y ch\u01b0a?<\/li>\n
                  • \u2610 M\u00f4 t\u1ea3 nhi\u1ec7m v\u1ee5 c\u00f3 mang t\u00ednh h\u00e0nh \u0111\u1ed9ng v\u00e0 c\u1ee5 th\u1ec3 ch\u1ee9?<\/li>\n<\/ul>\n

                    Tu\u00e2n theo danh s\u00e1ch ki\u1ec3m tra n\u00e0y \u0111\u1ea3m b\u1ea3o r\u1eb1ng vi\u1ec7c minh h\u1ecda \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c \u0111\u00edch c\u1ee7a n\u00f3. N\u00f3 \u0111\u00f3ng vai tr\u00f2 nh\u01b0 m\u1ed9t b\u1ea3n v\u1ebd thi\u1ebft k\u1ebf \u0111\u00e1ng tin c\u1eady cho ho\u1ea1t \u0111\u1ed9ng, \u0111\u00e0o t\u1ea1o v\u00e0 c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c.<\/p>\n

                    \ud83d\udd17 T\u00f3m t\u1eaft c\u00e1c th\u1ef1c h\u00e0nh t\u1ed1t nh\u1ea5t<\/h2>\n

                    T\u1ea1o ra c\u00e1c b\u1ea3n minh h\u1ecda hi\u1ec7u qu\u1ea3 cho vi\u1ec7c chuy\u1ec3n giao gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn \u0111\u00f2i h\u1ecfi s\u1ef1 ch\u00fa \u00fd \u0111\u1ebfn chi ti\u1ebft v\u00e0 hi\u1ec3u s\u00e2u v\u1ec1 c\u00e1c ti\u00eau chu\u1ea9n BPMN. B\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng c\u00e1c k\u00fd hi\u1ec7u ph\u00f9 h\u1ee3p, tham gia c\u00e1c b\u00ean li\u00ean quan v\u00e0 t\u1eadp trung v\u00e0o lu\u1ed3ng d\u1eef li\u1ec7u, c\u00e1c t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 gi\u1ea3m thi\u1ec3u s\u1ef1 c\u1ea3n tr\u1edf.<\/p>\n

                    M\u1ee5c ti\u00eau kh\u00f4ng ch\u1ec9 l\u00e0 v\u1ebd m\u1ed9t s\u01a1 \u0111\u1ed3, m\u00e0 c\u00f2n l\u00e0 t\u1ea1o ra s\u1ef1 hi\u1ec3u bi\u1ebft chung v\u1ec1 c\u00e1ch c\u00f4ng vi\u1ec7c di chuy\u1ec3n trong to\u00e0n b\u1ed9 t\u1ed5 ch\u1ee9c. Khi c\u00e1c b\u1ed9 ph\u1eadn c\u00f3 th\u1ec3 nh\u00ecn th\u1ea5y b\u1ee9c tranh to\u00e0n di\u1ec7n, s\u1ef1 h\u1ee3p t\u00e1c \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n. Sai s\u00f3t gi\u1ea3m \u0111i. Hi\u1ec7u su\u1ea5t t\u0103ng l\u00ean. C\u00e1ch ti\u1ebfp c\u1eadn c\u00f3 c\u1ea5u tr\u00fac n\u00e0y trong vi\u1ec7c l\u1eadp b\u1ea3n \u0111\u1ed3 quy tr\u00ecnh l\u00e0 n\u1ec1n t\u1ea3ng cho s\u1ef1 xu\u1ea5t s\u1eafc trong v\u1eadn h\u00e0nh.<\/p>\n","protected":false},"excerpt":{"rendered":"

                    M\u1ed7i t\u1ed5 ch\u1ee9c ho\u1ea1t \u0111\u1ed9ng nh\u01b0 m\u1ed9t h\u1ec7 th\u1ed1ng c\u00e1c b\u1ed9 ph\u1eadn li\u00ean k\u1ebft v\u1edbi nhau. Khi c\u00f4ng vi\u1ec7c di chuy\u1ec3n t\u1eeb m\u1ed9t nh\u00f3m n\u00e0y sang nh\u00f3m kh\u00e1c, th\u01b0\u1eddng x\u1ea3y…<\/p>\n","protected":false},"author":1,"featured_media":416,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_title":"Minh h\u1ecda c\u00e1c vi\u1ec7c chuy\u1ec3n giao gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn: H\u01b0\u1edbng d\u1eabn BPMN \ud83d\udd04","_yoast_wpseo_metadesc":"H\u1ecdc c\u00e1ch minh h\u1ecda c\u00e1c vi\u1ec7c chuy\u1ec3n giao gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn b\u1eb1ng c\u00e1c ti\u00eau chu\u1ea9n BPMN. 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