{"id":447,"date":"2026-03-24T10:48:37","date_gmt":"2026-03-24T10:48:37","guid":{"rendered":"https:\/\/www.go-minder.com\/vi\/bpmn-2-0-basics-business-analyst\/"},"modified":"2026-03-24T10:48:37","modified_gmt":"2026-03-24T10:48:37","slug":"bpmn-2-0-basics-business-analyst","status":"publish","type":"post","link":"https:\/\/www.go-minder.com\/vi\/bpmn-2-0-basics-business-analyst\/","title":{"rendered":"Nh\u1eefng Ki\u1ebfn Th\u1ee9c C\u01a1 B\u1ea3n v\u1ec1 BPMN 2.0 M\u00e0 M\u1ecdi Chuy\u00ean Vi\u00ean Kinh Doanh C\u1ea7n Bi\u1ebft"},"content":{"rendered":"
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\"Kawaii-style<\/figure>\n<\/div>\n

M\u00f4 h\u00ecnh v\u00e0 K\u00fd hi\u1ec7u Quy tr\u00ecnh Kinh doanh (BPMN) 2.0 \u0111\u00f3ng vai tr\u00f2 l\u00e0 ti\u00eau chu\u1ea9n ng\u00e0nh \u0111\u1ec3 tr\u1ef1c quan h\u00f3a c\u00e1c quy tr\u00ecnh kinh doanh. \u0110\u1ed1i v\u1edbi m\u1ed9t Chuy\u00ean vi\u00ean Kinh doanh, vi\u1ec7c hi\u1ec3u r\u00f5 k\u00fd hi\u1ec7u n\u00e0y kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 v\u1ebd c\u00e1c h\u00ecnh d\u1ea1ng; m\u00e0 c\u00f2n l\u00e0 vi\u1ec7c chuy\u1ec3n \u0111\u1ed5i logic t\u1ed5 ch\u1ee9c ph\u1ee9c t\u1ea1p th\u00e0nh m\u1ed9t \u0111\u1ecbnh d\u1ea1ng r\u00f5 r\u00e0ng v\u00e0 c\u00f3 th\u1ec3 th\u1ef1c thi \u0111\u01b0\u1ee3c. Ti\u00eau chu\u1ea9n n\u00e0y \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c b\u00ean li\u00ean quan, nh\u00e0 ph\u00e1t tri\u1ec3n v\u00e0 ng\u01b0\u1eddi s\u1edf h\u1eefu quy tr\u00ecnh \u0111\u1ec1u c\u00f3 c\u00f9ng m\u1ed9t hi\u1ec3u bi\u1ebft chung v\u1ec1 c\u00e1ch c\u00f4ng vi\u1ec7c v\u1eadn h\u00e0nh trong t\u1ed5 ch\u1ee9c. \ud83d\udcca<\/p>\n

H\u01b0\u1edbng d\u1eabn n\u00e0y bao g\u1ed3m c\u00e1c y\u1ebfu t\u1ed1 n\u1ec1n t\u1ea3ng c\u1ea7n thi\u1ebft \u0111\u1ec3 m\u00f4 h\u00ecnh h\u00f3a quy tr\u00ecnh m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3. B\u1eb1ng c\u00e1ch n\u1eafm v\u1eefng ng\u1eef ph\u00e1p v\u00e0 ng\u1eef ngh\u0129a c\u1ee7a BPMN 2.0, b\u1ea1n \u0111\u1ea3m b\u1ea3o r\u1eb1ng t\u00e0i li\u1ec7u c\u1ee7a m\u00ecnh ch\u00ednh x\u00e1c, c\u00f3 th\u1ec3 h\u00e0nh \u0111\u1ed9ng \u0111\u01b0\u1ee3c v\u00e0 s\u1eb5n s\u00e0ng cho ph\u00e2n t\u00edch ho\u1eb7c tri\u1ec3n khai m\u00e0 kh\u00f4ng g\u00e2y hi\u1ec3u l\u1ea7m. \ud83e\udde9<\/p>\n

1. Nh\u1eefng kh\u1ed1i x\u00e2y d\u1ef1ng c\u1ed1t l\u00f5i: C\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng lu\u1ed3ng \ud83e\uddf1<\/h2>\n

M\u1ecdi s\u01a1 \u0111\u1ed3 BPMN \u0111\u1ec1u \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng t\u1eeb m\u1ed9t t\u1eadp h\u1ee3p c\u00e1c y\u1ebfu t\u1ed1 c\u1ee5 th\u1ec3. Nh\u1eefng y\u1ebfu t\u1ed1 n\u00e0y \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 C\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng lu\u1ed3ng. Ch\u00fang t\u1ea1o th\u00e0nh khung x\u01b0\u01a1ng cho b\u1ea5t k\u1ef3 m\u00f4 h\u00ecnh quy tr\u00ecnh n\u00e0o. C\u00f3 ba lo\u1ea1i \u0111\u1ed1i t\u01b0\u1ee3ng lu\u1ed3ng ch\u00ednh m\u00e0 b\u1ea1n c\u1ea7n nh\u1eadn di\u1ec7n ngay l\u1eadp t\u1ee9c.<\/p>\n

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  • S\u1ef1 ki\u1ec7n:<\/strong> Nh\u1eefng vi\u1ec7c x\u1ea3y ra trong qu\u00e1 tr\u00ecnh. Ch\u00fang \u0111\u01b0\u1ee3c bi\u1ec3u di\u1ec5n b\u1eb1ng c\u00e1c h\u00ecnh tr\u00f2n.<\/li>\n
  • Ho\u1ea1t \u0111\u1ed9ng:<\/strong> C\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n. \u0110\u01b0\u1ee3c bi\u1ec3u di\u1ec5n b\u1eb1ng c\u00e1c h\u00ecnh ch\u1eef nh\u1eadt bo tr\u00f2n.<\/li>\n
  • C\u00e1c \u0111i\u1ec3m r\u1ebd nh\u00e1nh:<\/strong> Nh\u1eefng \u0111i\u1ec3m m\u00e0 quy tr\u00ecnh t\u00e1ch nh\u00e1nh ho\u1eb7c h\u1ee3p nh\u1ea5t d\u1ef1a tr\u00ean logic. \u0110\u01b0\u1ee3c bi\u1ec3u di\u1ec5n b\u1eb1ng c\u00e1c h\u00ecnh thoi.<\/li>\n<\/ul>\n

    Hi\u1ec3u r\u00f5 s\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa ba y\u1ebfu t\u1ed1 n\u00e0y l\u00e0 \u0111i\u1ec1u quan tr\u1ecdng. Vi\u1ec7c nh\u1ea7m l\u1eabn gi\u1eefa m\u1ed9t s\u1ef1 ki\u1ec7n v\u00e0 m\u1ed9t ho\u1ea1t \u0111\u1ed9ng, v\u00ed d\u1ee5, c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn nh\u1eefng l\u1ed7i nghi\u00eam tr\u1ecdng trong logic t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh. S\u1ef1 ki\u1ec7n bi\u1ec3u th\u1ecb \u0111i\u1ec3m b\u1eaft \u0111\u1ea7u ho\u1eb7c k\u1ebft th\u00fac c\u1ee7a m\u1ed9t b\u01b0\u1edbc, trong khi ho\u1ea1t \u0111\u1ed9ng bi\u1ec3u th\u1ecb ch\u00ednh c\u00f4ng vi\u1ec7c \u0111\u00f3.<\/p>\n

    1.1 S\u1ef1 ki\u1ec7n \ud83d\udfe3<\/h3>\n

    C\u00e1c s\u1ef1 ki\u1ec7n l\u00e0 c\u00e1c t\u00e1c nh\u00e2n k\u00edch ho\u1ea1t v\u00e0 k\u1ebft qu\u1ea3 c\u1ee7a m\u1ed9t quy tr\u00ecnh. Ch\u00fang x\u00e1c \u0111\u1ecbnh th\u1eddi \u0111i\u1ec3m x\u1ea3y ra \u0111i\u1ec1u g\u00ec \u0111\u00f3. Trong BPMN 2.0 c\u00f3 ba lo\u1ea1i s\u1ef1 ki\u1ec7n ri\u00eang bi\u1ec7t:<\/p>\n

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    • S\u1ef1 ki\u1ec7n b\u1eaft \u0111\u1ea7u:<\/strong> Ch\u1ec9 ra \u0111i\u1ec3m b\u1eaft \u0111\u1ea7u c\u1ee7a m\u1ed9t quy tr\u00ecnh. \u0110\u00f3 l\u00e0 m\u1ed9t h\u00ecnh tr\u00f2n c\u00f3 vi\u1ec1n m\u1ecfng. Kh\u00f4ng c\u00f3 \u0111\u01b0\u1eddng lu\u1ed3ng \u0111\u1ea7u v\u00e0o cho m\u1ed9t s\u1ef1 ki\u1ec7n b\u1eaft \u0111\u1ea7u.<\/li>\n
    • S\u1ef1 ki\u1ec7n trung gian:<\/strong> Bi\u1ec3u di\u1ec5n m\u1ed9t s\u1ef1 ki\u1ec7n x\u1ea3y ra trong qu\u00e1 tr\u00ecnh, n\u1eb1m gi\u1eefa \u0111i\u1ec3m b\u1eaft \u0111\u1ea7u v\u00e0 k\u1ebft th\u00fac. \u0110\u00f3 l\u00e0 m\u1ed9t h\u00ecnh tr\u00f2n c\u00f3 vi\u1ec1n d\u00e0y. Ch\u00fang th\u01b0\u1eddng bi\u1ec3u th\u1ecb c\u00e1c kho\u1ea3ng th\u1eddi gian ch\u1edd \u0111\u1ee3i ho\u1eb7c c\u00e1c t\u00e1c nh\u00e2n b\u00ean ngo\u00e0i k\u00edch ho\u1ea1t.<\/li>\n
    • S\u1ef1 ki\u1ec7n k\u1ebft th\u00fac:<\/strong> Ch\u1ec9 ra s\u1ef1 ho\u00e0n th\u00e0nh c\u1ee7a m\u1ed9t quy tr\u00ecnh. \u0110\u00f3 l\u00e0 m\u1ed9t h\u00ecnh tr\u00f2n c\u00f3 vi\u1ec1n d\u00e0y. Kh\u00f4ng c\u00f3 \u0111\u01b0\u1eddng lu\u1ed3ng \u0111\u1ea7u ra cho m\u1ed9t s\u1ef1 ki\u1ec7n k\u1ebft th\u00fac.<\/li>\n<\/ul>\n

      \u0110\u1ed1i v\u1edbi m\u1ed9t Chuy\u00ean vi\u00ean Kinh doanh, vi\u1ec7c x\u00e1c \u0111\u1ecbnh lo\u1ea1i s\u1ef1 ki\u1ec7n l\u00e0 \u0111i\u1ec1u then ch\u1ed1t. M\u1ed9t s\u1ef1 ki\u1ec7n b\u1eaft \u0111\u1ea7u c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c k\u00edch ho\u1ea1t b\u1edfi kh\u00e1ch h\u00e0ng \u0111\u1eb7t h\u00e0ng. M\u1ed9t s\u1ef1 ki\u1ec7n trung gian c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t b\u1ed9 \u0111\u1ebfm th\u1eddi gian \u0111ang ch\u1edd ph\u00ea duy\u1ec7t m\u1ed9t t\u00e0i li\u1ec7u. M\u1ed9t s\u1ef1 ki\u1ec7n k\u1ebft th\u00fac bi\u1ec3u th\u1ecb vi\u1ec7c giao s\u1ea3n ph\u1ea9m cu\u1ed1i c\u00f9ng.<\/p>\n

      1.2 Ho\u1ea1t \u0111\u1ed9ng \ud83d\udfe6<\/h3>\n

      C\u00e1c ho\u1ea1t \u0111\u1ed9ng bi\u1ec3u th\u1ecb c\u00f4ng vi\u1ec7c \u0111ang \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n. Trong BPMN 2.0, ch\u00fang \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n b\u1eb1ng c\u00e1c h\u00ecnh ch\u1eef nh\u1eadt bo tr\u00f2n. Lo\u1ea1i c\u00f4ng vi\u1ec7c c\u1ee5 th\u1ec3 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c tinh ch\u1ec9nh b\u1eb1ng c\u00e1ch ph\u00e2n lo\u1ea1i ph\u1ee5.<\/p>\n

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      • Nhi\u1ec7m v\u1ee5 ng\u01b0\u1eddi d\u00f9ng:<\/strong>C\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1edfi m\u1ed9t t\u00e1c nh\u00e2n con ng\u01b0\u1eddi trong h\u1ec7 th\u1ed1ng.<\/li>\n
      • Nhi\u1ec7m v\u1ee5 d\u1ecbch v\u1ee5:<\/strong>C\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1edfi m\u1ed9t h\u1ec7 th\u1ed1ng ho\u1eb7c d\u1ecbch v\u1ee5 (th\u01b0\u1eddng l\u00e0 t\u1ef1 \u0111\u1ed9ng h\u00f3a).<\/li>\n
      • Nhi\u1ec7m v\u1ee5 th\u1ee7 c\u00f4ng:<\/strong>C\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1edfi m\u1ed9t con ng\u01b0\u1eddi b\u00ean ngo\u00e0i h\u1ec7 th\u1ed1ng.<\/li>\n
      • Nhi\u1ec7m v\u1ee5 k\u1ecbch b\u1ea3n:<\/strong> C\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1edfi m\u1ed9t \u0111o\u1ea1n script ho\u1eb7c th\u1ef1c thi m\u00e3.<\/li>\n<\/ul>\n

        Khi t\u00e0i li\u1ec7u h\u00f3a y\u00eau c\u1ea7u, vi\u1ec7c ph\u00e2n bi\u1ec7t gi\u1eefa m\u1ed9t Nhi\u1ec7m v\u1ee5 Ng\u01b0\u1eddi d\u00f9ng v\u00e0 m\u1ed9t Nhi\u1ec7m v\u1ee5 D\u1ecbch v\u1ee5 l\u00e0 r\u1ea5t quan tr\u1ecdng. \u0110i\u1ec1u n\u00e0y x\u00e1c \u0111\u1ecbnh ai ho\u1eb7c c\u00e1i g\u00ec s\u1ebd th\u1ef1c hi\u1ec7n h\u00e0nh \u0111\u1ed9ng. M\u1ed9t Nhi\u1ec7m v\u1ee5 Ng\u01b0\u1eddi d\u00f9ng y\u00eau c\u1ea7u \u0111\u1ea7u v\u00e0o t\u1eeb con ng\u01b0\u1eddi, trong khi m\u1ed9t Nhi\u1ec7m v\u1ee5 D\u1ecbch v\u1ee5 ng\u1ee5 \u00fd t\u1ef1 \u0111\u1ed9ng h\u00f3a \u1edf ph\u00eda backend.<\/p>\n

        1.3 C\u1ed5ng \u0111i\u1ec1u khi\u1ec3n \u2b1b<\/h3>\n

        C\u00e1c c\u1ed5ng \u0111i\u1ec1u khi\u1ec3n s\u1ef1 ph\u00e2n nh\u00e1nh v\u00e0 h\u1ed9i t\u1ee5 c\u1ee7a c\u00e1c \u0111\u01b0\u1eddng \u0111i. Ch\u00fang l\u00e0 c\u00e1c \u0111i\u1ec3m quy\u1ebft \u0111\u1ecbnh trong m\u1ed9t quy tr\u00ecnh. Vi\u1ec7c hi\u1ec3u sai logic c\u1ed5ng l\u00e0 m\u1ed9t trong nh\u1eefng l\u1ed7i ph\u1ed5 bi\u1ebfn nh\u1ea5t trong m\u00f4 h\u00ecnh h\u00f3a quy tr\u00ecnh. B\u1ea3ng sau \u0111\u00e2y n\u00eau r\u00f5 c\u00e1c lo\u1ea1i c\u1ed5ng ph\u1ed5 bi\u1ebfn nh\u1ea5t.<\/p>\n\n\n\n\n\n\n\n\n
        Lo\u1ea1i c\u1ed5ng<\/th>\nH\u00ecnh d\u1ea1ng bi\u1ec3u t\u01b0\u1ee3ng<\/th>\nCh\u1ee9c n\u0103ng<\/th>\nV\u00ed d\u1ee5 tr\u01b0\u1eddng h\u1ee3p s\u1eed d\u1ee5ng<\/th>\n<\/tr>\n<\/thead>\n
        C\u1ed5ng lo\u1ea1i lo\u1ea1i tr\u1eeb<\/td>\nH\u00ecnh thoi v\u1edbi k\u00fd hi\u1ec7u \u2018X\u2019<\/td>\nCh\u1ec9 c\u00f3 m\u1ed9t \u0111\u01b0\u1eddng \u0111i duy nh\u1ea5t. C\u00e1c l\u1ef1a ch\u1ecdn l\u00e0 lo\u1ea1i tr\u1eeb l\u1eabn nhau.<\/td>\n\u0110\u01a1n h\u00e0ng c\u00f3 h\u1ee3p l\u1ec7 kh\u00f4ng? C\u00f3 \u2192 Giao h\u00e0ng. Kh\u00f4ng \u2192 Th\u00f4ng b\u00e1o.<\/td>\n<\/tr>\n
        C\u1ed5ng song song<\/td>\nH\u00ecnh thoi v\u1edbi k\u00fd hi\u1ec7u \u2018+\u2019<\/td>\nT\u1ea5t c\u1ea3 c\u00e1c \u0111\u01b0\u1eddng \u0111i \u0111\u1ec1u \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n \u0111\u1ed3ng th\u1eddi.<\/td>\nG\u1eedi email V\u00c0 c\u1eadp nh\u1eadt kho h\u00e0ng.<\/td>\n<\/tr>\n
        C\u1ed5ng bao h\u00e0m<\/td>\nH\u00ecnh thoi v\u1edbi k\u00fd hi\u1ec7u \u2018O\u2019<\/td>\nM\u1ed9t ho\u1eb7c nhi\u1ec1u \u0111\u01b0\u1eddng \u0111i c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n.<\/td>\nGiao h\u00e0ng b\u1eb1ng \u0111\u01b0\u1eddng h\u00e0ng kh\u00f4ng HO\u1eb6C Giao h\u00e0ng b\u1eb1ng \u0111\u01b0\u1eddng b\u1ed9 HO\u1eb6C C\u1ea3 hai.<\/td>\n<\/tr>\n
        C\u1ed5ng d\u1ef1a tr\u00ean s\u1ef1 ki\u1ec7n<\/td>\nH\u00ecnh thoi v\u1edbi k\u00fd hi\u1ec7u \u2018\u26a1\u2019<\/td>\nCh\u1edd \u0111\u1ee3i m\u1ed9t s\u1ef1 ki\u1ec7n x\u1ea3y ra \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1eddng \u0111i.<\/td>\nCh\u1edd thanh to\u00e1n HO\u1eb6C Ch\u1edd h\u1ebft th\u1eddi gian.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

        2. C\u00e1c l\u00e0n b\u01a1i v\u00e0 tr\u00e1ch nhi\u1ec7m \ud83c\udfca<\/h2>\n

        M\u1ed9t s\u01a1 \u0111\u1ed3 quy tr\u00ecnh thi\u1ebfu b\u1ed1i c\u1ea3nh v\u1ec1 tr\u00e1ch nhi\u1ec7m th\u01b0\u1eddng l\u00e0 ch\u01b0a ho\u00e0n ch\u1ec9nh. BPMN 2.0 s\u1eed d\u1ee5ng c\u00e1c Pool v\u00e0 Lanes \u0111\u1ec3 t\u1ed5 ch\u1ee9c c\u00e1c ho\u1ea1t \u0111\u1ed9ng theo ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n. C\u1ea5u tr\u00fac n\u00e0y r\u1ea5t c\u1ea7n thi\u1ebft \u0111\u1ec3 l\u00e0m r\u00f5 vai tr\u00f2 v\u00e0 vi\u1ec7c chuy\u1ec3n giao c\u00f4ng vi\u1ec7c.<\/p>\n

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        • Pool:<\/strong> \u0110\u1ea1i di\u1ec7n cho m\u1ed9t b\u00ean tham gia ch\u00ednh trong quy tr\u00ecnh, ch\u1eb3ng h\u1ea1n nh\u01b0 m\u1ed9t t\u1ed5 ch\u1ee9c ho\u1eb7c m\u1ed9t h\u1ec7 th\u1ed1ng. M\u1ed9t quy tr\u00ecnh th\u01b0\u1eddng c\u00f3 \u00edt nh\u1ea5t m\u1ed9t pool.<\/li>\n
        • Lanes:<\/strong> Chia nh\u1ecf m\u1ed9t pool \u0111\u1ec3 \u0111\u1ea1i di\u1ec7n cho c\u00e1c vai tr\u00f2, ph\u00f2ng ban ho\u1eb7c h\u1ec7 th\u1ed1ng c\u1ee5 th\u1ec3 b\u00ean trong b\u00ean tham gia \u0111\u00f3.<\/li>\n<\/ul>\n

          Khi t\u1ea1o s\u01a1 \u0111\u1ed3 \u0111a ch\u1ee9c n\u0103ng, vi\u1ec7c \u0111\u1eb7t m\u1ed7i nhi\u1ec7m v\u1ee5 v\u00e0o l\u00e0n ph\u00f9 h\u1ee3p s\u1ebd \u0111\u1ea3m b\u1ea3o tr\u00e1ch nhi\u1ec7m. N\u1ebfu m\u1ed9t nhi\u1ec7m v\u1ee5 n\u1eb1m \u1edf ranh gi\u1edbi gi\u1eefa hai l\u00e0n, \u0111i\u1ec1u \u0111\u00f3 ng\u1ee5 \u00fd m\u1ed9t s\u1ef1 chuy\u1ec3n giao. D\u1ea5u hi\u1ec7u tr\u1ef1c quan n\u00e0y gi\u00fap c\u00e1c nh\u00e0 ph\u00e2n t\u00edch x\u00e1c \u0111\u1ecbnh c\u00e1c \u0111i\u1ec3m ngh\u1ebdn ti\u1ec1m t\u00e0ng n\u01a1i th\u00f4ng tin c\u00f3 th\u1ec3 b\u1ecb m\u1ea5t trong qu\u00e1 tr\u00ecnh chuy\u1ec3n giao.<\/p>\n

          3. C\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng k\u1ebft n\u1ed1i \ud83d\udd17<\/h2>\n

          C\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng lu\u1ed3ng c\u1ea7n \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i \u0111\u1ec3 th\u1ec3 hi\u1ec7n th\u1ee9 t\u1ef1. Lo\u1ea1i k\u1ebft n\u1ed1i truy\u1ec1n t\u1ea3i \u00fd ngh\u0129a c\u1ee5 th\u1ec3 v\u1ec1 t\u01b0\u01a1ng t\u00e1c gi\u1eefa c\u00e1c ph\u1ea7n t\u1eed.<\/p>\n

            \n
          • Lu\u1ed3ng tr\u00ecnh t\u1ef1:<\/strong>\u0110\u01b0\u1eddng li\u1ec1n c\u00f3 m\u0169i t\u00ean. Ch\u1ec9 ra th\u1ee9 t\u1ef1 c\u00e1c ho\u1ea1t \u0111\u1ed9ng. N\u00f3 cho th\u1ea5y \u0111i\u1ec1u g\u00ec s\u1ebd x\u1ea3y ra ti\u1ebfp theo.<\/li>\n
          • Lu\u1ed3ng tin nh\u1eafn:<\/strong>\u0110\u01b0\u1eddng g\u1ea1ch ch\u1ea5m v\u1edbi m\u0169i t\u00ean h\u1edf. \u0110\u1ea1i di\u1ec7n cho giao ti\u1ebfp gi\u1eefa c\u00e1c b\u00ean tham gia (gi\u1eefa c\u00e1c b\u1ec3). N\u00f3 cho th\u1ea5y th\u00f4ng tin \u0111\u01b0\u1ee3c g\u1eedi t\u1eeb m\u1ed9t th\u1ef1c th\u1ec3 n\u00e0y sang th\u1ef1c th\u1ec3 kh\u00e1c.<\/li>\n
          • Li\u00ean k\u1ebft:<\/strong>\u0110\u01b0\u1eddng ch\u1ea5m ch\u1ea5m. K\u1ebft n\u1ed1i c\u00e1c ch\u00fa th\u00edch v\u0103n b\u1ea3n ho\u1eb7c t\u00e1c ph\u1ea9m v\u1edbi c\u00e1c ph\u1ea7n t\u1eed c\u1ee5 th\u1ec3 \u0111\u1ec3 th\u00eam ng\u1eef c\u1ea3nh m\u00e0 kh\u00f4ng ng\u1ee5 \u00fd lu\u1ed3ng.<\/li>\n<\/ul>\n

            S\u1ef1 nh\u1ea7m l\u1eabn gi\u1eefa lu\u1ed3ng tr\u00ecnh t\u1ef1 v\u00e0 lu\u1ed3ng tin nh\u1eafn l\u00e0 m\u1ed9t l\u1ed7i ph\u1ed5 bi\u1ebfn. Lu\u1ed3ng tr\u00ecnh t\u1ef1 lu\u00f4n n\u1eb1m trong m\u1ed9t b\u1ec3 duy nh\u1ea5t. Lu\u1ed3ng tin nh\u1eafn v\u01b0\u1ee3t qua ranh gi\u1edbi b\u1ec3. S\u1eed d\u1ee5ng lo\u1ea1i k\u1ebft n\u1ed1i \u0111\u00fang s\u1ebd ng\u0103n ng\u1eeba s\u1ef1 nh\u1ea7m l\u1eabn v\u1ec1 n\u01a1i d\u1eef li\u1ec7u di chuy\u1ec3n trong t\u1ed5 ch\u1ee9c so v\u1edbi n\u01a1i n\u00f3 di chuy\u1ec3n gi\u1eefa c\u00e1c t\u1ed5 ch\u1ee9c.<\/p>\n

            4. C\u00e1c t\u00e1c ph\u1ea9m v\u00e0 ch\u00fa th\u00edch \ud83d\udcdd<\/h2>\n

            Kh\u00f4ng ph\u1ea3i m\u1ecdi th\u00f4ng tin n\u00e0o c\u0169ng ph\u00f9 h\u1ee3p v\u1edbi lu\u1ed3ng nghi\u00eam ng\u1eb7t c\u1ee7a c\u00e1c s\u1ef1 ki\u1ec7n v\u00e0 nhi\u1ec7m v\u1ee5. BPMN 2.0 cung c\u1ea5p c\u00e1c t\u00e1c ph\u1ea9m \u0111\u1ec3 th\u00eam ng\u1eef c\u1ea3nh c\u1ea7n thi\u1ebft m\u00e0 kh\u00f4ng l\u00e0m gi\u00e1n \u0111o\u1ea1n lu\u1ed3ng logic.<\/p>\n

              \n
            • \u0110\u1ed1i t\u01b0\u1ee3ng d\u1eef li\u1ec7u:<\/strong>\u0110\u1ea1i di\u1ec7n cho th\u00f4ng tin \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng ho\u1eb7c t\u1ea1o ra b\u1edfi m\u1ed9t nhi\u1ec7m v\u1ee5. \u0110\u01b0\u1ee3c hi\u1ec3n th\u1ecb d\u01b0\u1edbi d\u1ea1ng m\u1ed9t trang c\u00f3 g\u00f3c g\u1ea5p.<\/li>\n
            • Nh\u00f3m:<\/strong>S\u1eafp x\u1ebfp tr\u1ef1c quan c\u00e1c ph\u1ea7n t\u1eed \u0111\u1ec3 l\u00e0m r\u00f5 ph\u1ea1m vi. Kh\u00f4ng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn lu\u1ed3ng.<\/li>\n
            • Ch\u00fa th\u00edch:<\/strong>Ghi ch\u00fa v\u0103n b\u1ea3n \u0111\u01b0\u1ee3c g\u1eafn v\u00e0o c\u00e1c ph\u1ea7n t\u1eed \u0111\u1ec3 gi\u1ea3i th\u00edch y\u00eau c\u1ea7u ho\u1eb7c quy t\u1eafc.<\/li>\n<\/ul>\n

              Vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng d\u1eef li\u1ec7u \u0111\u1eb7c bi\u1ec7t quan tr\u1ecdng \u0111\u1ed1i v\u1edbi c\u00e1c nh\u00e0 ph\u00e2n t\u00edch kinh doanh. Ch\u00fang x\u00e1c \u0111\u1ecbnh c\u00e1c \u0111\u1ea7u v\u00e0o v\u00e0 \u0111\u1ea7u ra c\u1ea7n thi\u1ebft cho m\u1ed9t nhi\u1ec7m v\u1ee5. V\u00ed d\u1ee5, m\u1ed9t \u0111\u1ed1i t\u01b0\u1ee3ng d\u1eef li\u1ec7u \u201cH\u00f3a \u0111\u01a1n kh\u00e1ch h\u00e0ng\u201d c\u00f3 th\u1ec3 l\u00e0 \u0111\u1ea7u v\u00e0o cho nhi\u1ec7m v\u1ee5 \u201cX\u00e1c minh thanh to\u00e1n\u201d. \u0110i\u1ec1u n\u00e0y l\u00e0m r\u00f5 c\u00e1c y\u00eau c\u1ea7u d\u1eef li\u1ec7u cho thi\u1ebft k\u1ebf h\u1ec7 th\u1ed1ng.<\/p>\n

              5. C\u00e1c th\u1ef1c h\u00e0nh t\u1ed1t nh\u1ea5t khi m\u00f4 h\u00ecnh h\u00f3a \ud83d\udcd0<\/h2>\n

              \u0110\u1ec3 \u0111\u1ea3m b\u1ea3o s\u01a1 \u0111\u1ed3 c\u1ee7a b\u1ea1n hi\u1ec7u qu\u1ea3, h\u00e3y tu\u00e2n theo c\u00e1c h\u01b0\u1edbng d\u1eabn c\u1ea5u tr\u00fac sau. T\u00ednh nh\u1ea5t qu\u00e1n l\u00e0 y\u1ebfu t\u1ed1 then ch\u1ed1t khi tr\u00ecnh b\u00e0y m\u00f4 h\u00ecnh cho c\u00e1c b\u00ean li\u00ean quan.<\/p>\n

              5.1 \u0110\u1ed9 d\u1ec5 \u0111\u1ecdc v\u00e0 b\u1ed1 c\u1ee5c<\/h3>\n
                \n
              • Gi\u1eef lu\u1ed3ng tuy\u1ebfn t\u00ednh khi c\u00f3 th\u1ec3. Tr\u00e1nh c\u00e1c \u0111\u01b0\u1eddng ch\u00e9o qu\u00e1 m\u1ee9c.<\/li>\n
              • S\u1eed d\u1ee5ng m\u00e0u s\u1eafc nh\u1ea5t qu\u00e1n cho c\u00e1c lo\u1ea1i quy tr\u00ecnh kh\u00e1c nhau n\u1ebfu b\u1ea1n c\u00f3 h\u01b0\u1edbng d\u1eabn phong c\u00e1ch.<\/li>\n
              • \u0110\u1ea3m b\u1ea3o nh\u00e3n ng\u1eafn g\u1ecdn. M\u1ed9t nh\u00e3n nhi\u1ec7m v\u1ee5 n\u00ean m\u00f4 t\u1ea3 h\u00e0nh \u0111\u1ed9ng, ch\u1ee9 kh\u00f4ng ph\u1ea3i k\u1ebft qu\u1ea3.<\/li>\n
              • \u0110\u1eb7t v\u0103n b\u1ea3n theo chi\u1ec1u ngang. Kh\u00f4ng xoay nh\u00e3n.<\/li>\n<\/ul>\n

                5.2 Quy t\u1eafc \u0111\u1eb7t t\u00ean<\/h3>\n
                  \n
                • S\u1eed d\u1ee5ng \u0111\u1ecbnh d\u1ea1ng \u0111\u1ed9ng t\u1eeb-danh t\u1eeb cho c\u00e1c nhi\u1ec7m v\u1ee5 (v\u00ed d\u1ee5: \u201cDuy\u1ec7t y\u00eau c\u1ea7u\u201d thay v\u00ec \u201cY\u00eau c\u1ea7u duy\u1ec7t\u201d).<\/li>\n
                • \u0110\u1eb7t t\u00ean cho s\u1ef1 ki\u1ec7n m\u1ed9t c\u00e1ch m\u00f4 t\u1ea3 (v\u00ed d\u1ee5: \u201c\u0110\u01a1n h\u00e0ng \u0111\u00e3 nh\u1eadn\u201d thay v\u00ec \u201cB\u1eaft \u0111\u1ea7u\u201d).<\/li>\n
                • Gi\u1eef t\u00ean l\u00e0n nh\u1ea5t qu\u00e1n v\u1edbi c\u1ea5u tr\u00fac t\u1ed5 ch\u1ee9c.<\/li>\n<\/ul>\n

                  5.3 X\u1eed l\u00fd l\u1ed7i<\/h3>\n

                  C\u00e1c quy tr\u00ecnh hi\u1ebfm khi di\u1ec5n ra \u0111\u00fang nh\u01b0 k\u1ebf ho\u1ea1ch. M\u1ed9t m\u00f4 h\u00ecnh v\u1eefng ch\u1eafc c\u1ea7n t\u00ednh \u0111\u1ebfn c\u00e1c tr\u01b0\u1eddng h\u1ee3p ngo\u1ea1i l\u1ec7. S\u1eed d\u1ee5ng c\u00e1c s\u1ef1 ki\u1ec7n trung gian \u0111\u1ec3 ghi nh\u1eadn l\u1ed7i ho\u1eb7c h\u1ee7y b\u1ecf. V\u00ed d\u1ee5, n\u1ebfu thanh to\u00e1n th\u1ea5t b\u1ea1i, ph\u1ea3i c\u00f3 m\u1ed9t \u0111\u01b0\u1eddng d\u1eabn \u0111\u1ebfn t\u00e1c v\u1ee5 “Th\u00f4ng b\u00e1o cho kh\u00e1ch h\u00e0ng” thay v\u00ec quy tr\u00ecnh k\u1ebft th\u00fac \u0111\u1ed9t ng\u1ed9t.<\/p>\n

                  6. Nh\u1eefng sai l\u1ea7m ph\u1ed5 bi\u1ebfn c\u1ea7n tr\u00e1nh \u26a0\ufe0f<\/h2>\n

                  Ngay c\u1ea3 c\u00e1c nh\u00e0 ph\u00e2n t\u00edch c\u00f3 kinh nghi\u1ec7m c\u0169ng g\u1eb7p b\u1eaby khi m\u00f4 h\u00ecnh h\u00f3a. Nh\u1eadn th\u1ee9c v\u1ec1 nh\u1eefng sai l\u1ea7m ph\u1ed5 bi\u1ebfn n\u00e0y gi\u00fap duy tr\u00ec ch\u1ea5t l\u01b0\u1ee3ng.<\/p>\n

                    \n
                  • Qu\u00e1 ph\u1ee9c t\u1ea1p:<\/strong> C\u1ed1 g\u1eafng m\u00f4 h\u00ecnh h\u00f3a m\u1ecdi tr\u01b0\u1eddng h\u1ee3p ngo\u1ea1i l\u1ec7 c\u00f3 th\u1ec3 x\u1ea3y ra trong m\u1ed9t s\u01a1 \u0111\u1ed3 duy nh\u1ea5t s\u1ebd khi\u1ebfn n\u00f3 tr\u1edf n\u00ean kh\u00f3 \u0111\u1ecdc. S\u1eed d\u1ee5ng c\u00e1c quy tr\u00ecnh con \u0111\u1ec3 chia nh\u1ecf \u0111\u1ed9 ph\u1ee9c t\u1ea1p.<\/li>\n
                  • Thi\u1ebfu c\u00e1c \u0111i\u1ec3m giao nhau:<\/strong> Qu\u00ean \u0111\u1ecbnh ngh\u0129a \u0111i\u1ec1u g\u00ec s\u1ebd x\u1ea3y ra n\u1ebfu m\u1ed9t \u0111i\u1ec1u ki\u1ec7n kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u00e1p \u1ee9ng. M\u1ed7i \u0111i\u1ec3m ra quy\u1ebft \u0111\u1ecbnh c\u1ea7n c\u00f3 k\u1ebft qu\u1ea3 \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh cho m\u1ecdi kh\u1ea3 n\u0103ng.<\/li>\n
                  • C\u00e1c \u0111i\u1ec3m giao nhau m\u1ea5t c\u00e2n b\u1eb1ng:<\/strong> N\u1ebfu b\u1ea1n t\u00e1ch m\u1ed9t quy tr\u00ecnh b\u1eb1ng \u0111i\u1ec3m giao song song, b\u1ea1n ph\u1ea3i n\u1ed1i l\u1ea1i b\u1eb1ng \u0111i\u1ec3m giao song song. C\u00e1c \u0111i\u1ec3m giao kh\u00f4ng kh\u1edbp nhau c\u00f3 th\u1ec3 g\u00e2y ra l\u1ed7i logic.<\/li>\n
                  • C\u00e1c t\u00e1c v\u1ee5 b\u1ecb b\u1ecf r\u01a1i:<\/strong> \u0110\u1ea3m b\u1ea3o m\u1ecdi t\u00e1c v\u1ee5 \u0111\u1ec1u c\u00f3 \u0111\u01b0\u1eddng d\u1eabn \u0111\u1ebfn s\u1ef1 ki\u1ec7n k\u1ebft th\u00fac. C\u00e1c \u0111i\u1ec3m k\u1ebft th\u00fac ch\u1ebft s\u1ebd l\u00e0m nh\u1ea7m l\u1eabn c\u00e1c b\u00ean li\u00ean quan v\u00e0 ph\u00e1 v\u1ee1 logic t\u1ef1 \u0111\u1ed9ng h\u00f3a.<\/li>\n<\/ul>\n

                    7. T\u00edch h\u1ee3p v\u1edbi y\u00eau c\u1ea7u \ud83d\udccb<\/h2>\n

                    S\u01a1 \u0111\u1ed3 BPMN kh\u00f4ng ch\u1ec9 l\u00e0 b\u1ea3n v\u1ebd; ch\u00fang l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a t\u00e0i li\u1ec7u y\u00eau c\u1ea7u. Ch\u00fang t\u1ea1o c\u1ea7u n\u1ed1i gi\u1eefa nhu c\u1ea7u kinh doanh v\u00e0 tri\u1ec3n khai k\u1ef9 thu\u1eadt.<\/p>\n

                      \n
                    • Kh\u1ea3 n\u0103ng truy xu\u1ea5t ngu\u1ed3n g\u1ed1c:<\/strong> Li\u00ean k\u1ebft c\u00e1c t\u00e1c v\u1ee5 c\u1ee5 th\u1ec3 trong s\u01a1 \u0111\u1ed3 v\u1edbi m\u00e3 ID y\u00eau c\u1ea7u. \u0110i\u1ec1u n\u00e0y \u0111\u1ea3m b\u1ea3o m\u1ecdi c\u00f4ng vi\u1ec7c \u0111\u1ec1u c\u00f3 th\u1ec3 truy xu\u1ea5t v\u1ec1 nhu c\u1ea7u kinh doanh.<\/li>\n
                    • X\u00e1c minh:<\/strong> S\u1eed d\u1ee5ng s\u01a1 \u0111\u1ed3 trong qu\u00e1 tr\u00ecnh xem x\u00e9t y\u00eau c\u1ea7u. C\u00e1c b\u00ean li\u00ean quan th\u01b0\u1eddng hi\u1ec3u r\u00f5 h\u01a1n c\u00e1c lu\u1ed3ng tr\u1ef1c quan so v\u1edbi t\u00e0i li\u1ec7u v\u0103n b\u1ea3n. C\u00f9ng h\u1ecd \u0111i qua quy tr\u00ecnh \u0111\u1ec3 x\u00e1c minh t\u00ednh logic.<\/li>\n
                    • S\u1eb5n s\u00e0ng cho t\u1ef1 \u0111\u1ed9ng h\u00f3a:<\/strong> M\u1ed9t m\u00f4 h\u00ecnh BPMN 2.0 \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng t\u1ed1t th\u01b0\u1eddng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c nh\u1eadp tr\u1ef1c ti\u1ebfp v\u00e0o c\u00e1c \u0111\u1ed9ng c\u01a1 quy tr\u00ecnh. \u0110i\u1ec1u n\u00e0y gi\u1ea3m kho\u1ea3ng c\u00e1ch chuy\u1ec3n \u0111\u1ed5i gi\u1eefa ph\u00e2n t\u00edch v\u00e0 ph\u00e1t tri\u1ec3n.<\/li>\n<\/ul>\n

                      8. C\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c \ud83d\udd04<\/h2>\n

                      C\u00e1c quy tr\u00ecnh thay \u0111\u1ed5i theo th\u1eddi gian. M\u1ed9t s\u01a1 \u0111\u1ed3 \u0111\u01b0\u1ee3c t\u1ea1o h\u00f4m nay c\u00f3 th\u1ec3 c\u1ea7n c\u1eadp nh\u1eadt sau s\u00e1u th\u00e1ng. Duy tr\u00ec ki\u1ec3m so\u00e1t phi\u00ean b\u1ea3n cho c\u00e1c m\u00f4 h\u00ecnh c\u1ee7a b\u1ea1n. Ghi ch\u00e9p r\u00f5 r\u00e0ng c\u00e1c thay \u0111\u1ed5i. Khi m\u1ed9t quy tr\u00ecnh thay \u0111\u1ed5i, h\u00e3y c\u1eadp nh\u1eadt s\u01a1 \u0111\u1ed3 v\u00e0 th\u00f4ng b\u00e1o cho t\u1ea5t c\u1ea3 c\u00e1c b\u00ean li\u00ean quan ph\u1ee5 thu\u1ed9c v\u00e0o m\u00f4 h\u00ecnh \u0111\u00f3.<\/p>\n

                      Vi\u1ec7c xem x\u00e9t \u0111\u1ecbnh k\u1ef3 m\u00f4 h\u00ecnh quy tr\u00ecnh \u0111\u1ea3m b\u1ea3o n\u00f3 lu\u00f4n ch\u00ednh x\u00e1c. H\u00e3y tham gia ng\u01b0\u1eddi s\u1edf h\u1eefu quy tr\u00ecnh v\u00e0o c\u00e1c cu\u1ed9c xem x\u00e9t n\u00e0y. Ph\u1ea3n h\u1ed3i c\u1ee7a h\u1ecd th\u01b0\u1eddng ti\u1ebft l\u1ed9 nh\u1eefng chi ti\u1ebft tinh t\u1ebf \u0111\u00e3 b\u1ecb b\u1ecf s\u00f3t trong giai \u0111o\u1ea1n m\u00f4 h\u00ecnh h\u00f3a ban \u0111\u1ea7u. C\u00e1ch ti\u1ebfp c\u1eadn h\u1ee3p t\u00e1c n\u00e0y gi\u00fap t\u00e0i li\u1ec7u lu\u00f4n \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt v\u00e0 h\u1eefu \u00edch.<\/p>\n

                      9. T\u00f3m t\u1eaft c\u00e1c th\u00e0nh ph\u1ea7n ch\u00ednh \u2705<\/h2>\n

                      \u0110\u1ec3 t\u00f3m l\u1ea1i c\u00e1c th\u00e0nh ph\u1ea7n thi\u1ebft y\u1ebfu cho bu\u1ed5i m\u00f4 h\u00ecnh h\u00f3a ti\u1ebfp theo c\u1ee7a b\u1ea1n:<\/p>\n

                        \n
                      • \u0110\u1ed1i t\u01b0\u1ee3ng lu\u1ed3ng:<\/strong>S\u1ef1 ki\u1ec7n, Ho\u1ea1t \u0111\u1ed9ng, \u0110i\u1ec3m giao nhau.<\/li>\n
                      • C\u00e1c l\u00e0n \u0111\u01b0\u1eddng:<\/strong>C\u00e1c b\u1ec3 (Pools) v\u00e0 l\u00e0n \u0111\u01b0\u1eddng (Lanes) \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh tr\u00e1ch nhi\u1ec7m.<\/li>\n
                      • C\u00e1c b\u1ed9 n\u1ed1i:<\/strong> Th\u1ee9 t\u1ef1, Tin nh\u1eafn, Li\u00ean k\u1ebft.<\/li>\n
                      • C\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3:<\/strong> D\u1eef li\u1ec7u, Nh\u00f3m, Ghi ch\u00fa.<\/li>\n
                      • Quy t\u1eafc:<\/strong> T\u00ednh nh\u1ea5t qu\u00e1n, D\u1ec5 \u0111\u1ecdc, Kh\u1ea3 n\u0103ng truy xu\u1ea5t.<\/li>\n<\/ul>\n

                        Tu\u00e2n th\u1ee7 c\u00e1c ti\u00eau chu\u1ea9n n\u00e0y t\u1ea1o ra \u0111\u1ea7u ra chuy\u00ean nghi\u1ec7p gi\u00fap th\u00fac \u0111\u1ea9y giao ti\u1ebfp r\u00f5 r\u00e0ng. M\u1ee5c ti\u00eau kh\u00f4ng ch\u1ec9 l\u00e0 t\u1ea1o ra m\u1ed9t b\u1ee9c tranh, m\u00e0 c\u00f2n l\u00e0 t\u1ea1o ra m\u1ed9t t\u00e0i li\u1ec7u tham chi\u1ebfu \u0111\u00e1ng tin c\u1eady cho c\u00e1c ho\u1ea1t \u0111\u1ed9ng kinh doanh. B\u1eb1ng c\u00e1ch t\u1eadp trung v\u00e0o s\u1ef1 r\u00f5 r\u00e0ng v\u00e0 ch\u00ednh x\u00e1c, b\u1ea1n mang l\u1ea1i gi\u00e1 tr\u1ecb to l\u1edbn cho \u0111\u1ed9i ng\u0169 d\u1ef1 \u00e1n v\u00e0 to\u00e0n t\u1ed5 ch\u1ee9c. \ud83d\ude80<\/p>\n","protected":false},"excerpt":{"rendered":"

                        M\u00f4 h\u00ecnh v\u00e0 K\u00fd hi\u1ec7u Quy tr\u00ecnh Kinh doanh (BPMN) 2.0 \u0111\u00f3ng vai tr\u00f2 l\u00e0 ti\u00eau chu\u1ea9n ng\u00e0nh \u0111\u1ec3 tr\u1ef1c quan h\u00f3a c\u00e1c quy tr\u00ecnh kinh doanh. \u0110\u1ed1i v\u1edbi m\u1ed9t…<\/p>\n","protected":false},"author":1,"featured_media":448,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_title":"C\u00e1c ki\u1ebfn th\u1ee9c c\u01a1 b\u1ea3n v\u1ec1 BPMN 2.0 m\u00e0 m\u1ecdi nh\u00e0 ph\u00e2n t\u00edch kinh doanh c\u1ea7n bi\u1ebft \ud83c\udfd7\ufe0f","_yoast_wpseo_metadesc":"H\u1ecdc c\u00e1c ki\u1ebfn th\u1ee9c c\u1ed1t l\u00f5i v\u1ec1 BPMN 2.0 d\u00e0nh cho nh\u00e0 ph\u00e2n t\u00edch kinh doanh. Hi\u1ec3u r\u00f5 c\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng lu\u1ed3ng, c\u1ed5ng v\u00e0 l\u00e0n \u0111\u01b0\u1eddng \u0111\u1ec3 m\u00f4 h\u00ecnh h\u00f3a quy tr\u00ecnh m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng. \ud83d\udcdd","inline_featured_image":false,"fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[47],"tags":[49,60],"class_list":["post-447","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bpmn","tag-academic","tag-bpmn"],"yoast_head":"\nC\u00e1c ki\u1ebfn th\u1ee9c c\u01a1 b\u1ea3n v\u1ec1 BPMN 2.0 m\u00e0 m\u1ecdi nh\u00e0 ph\u00e2n t\u00edch kinh doanh c\u1ea7n bi\u1ebft \ud83c\udfd7\ufe0f<\/title>\n<meta name=\"description\" content=\"H\u1ecdc c\u00e1c ki\u1ebfn th\u1ee9c c\u1ed1t l\u00f5i v\u1ec1 BPMN 2.0 d\u00e0nh cho nh\u00e0 ph\u00e2n t\u00edch kinh doanh. 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